Our Company 
news release

NYSEG Power Restoration Progressing Well

>> Dry ice and bottled water locations: http://www.nyseg.com/Outages/default.html

>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations. NYSEG’s natural gas emergency number is 1.800.572.1121.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> Outage information: http://www.nyseg.com/Outages/outageinformation.html

>> Follow us on Twitter: @NYSEandG www.twitter.com/nyseandg.

>> The next news release will be distributed at 3 p.m. 

Rochester, NY – NYSEG’s power restoration team is continuing to put back together what Hurricane Irene tore apart, restoring service to customers in the process. 

Of the approximately 277,000 power interruptions thus far as a result of storm damage, NYSEG has restored approximately 224,000 services, or 81%. (In these figures, customers that have been interrupted and restored more than once are counted for each time they have been interrupted and restored.)

Approximately 52,500 customers are currently without power:
• 21,000 in NYSEG’s Brewster Division (parts of Westchester, Putnam and Dutchess counties).

• 20,000 in NYSEG’s Oneonta Division (parts of Broome, Chenango, Delaware, Greene, Herkimer, Lewis, Madison, Oneida, Otsego, Schoharie and Ulster counties).

• 6,500 in NYSEG’s Plattsburgh Division (parts of Clinton, Essex, Franklin and Hamilton counties).

• 4,100 in NYSEG’s Liberty Division (parts of Sullivan, Orange, Delaware and Ulster counties).

• 900 in NYSEG’s Binghamton Division (all or parts of Broome, Tioga, Chenango and Cortland counties).

Based on the extent of the known damage thus far, NYSEG estimates the following power restoration times:
• Brewster Division: The majority of customers who were without power yesterday (Tuesday, August 30) are projected to have service restored by Friday night; all power is projected to be restored early next week.

• Liberty Division: 90% of the customers who were without power yesterday are projected to have service restored by Friday night; all power is projected to be restored throughout this weekend.

• Binghamton Division: 90% of the customers who were without power yesterday are projected to have service restored by Wednesday night; all power is projected to be restored by midnight Friday.

 Plattsburgh Division: Except in areas that remain inaccessible, 90% of customers who were without power yesterday are projected to have service restored by Friday night; all power is projected to be restored throughout this weekend.

 Oneonta Division: Road closures and accessibility issues continue to impede damage assessment and repair work. While the majority of customers will have power restored in the next few days, it is likely that many customers will be without power into next week.

As estimated times of restoration are refined, they will be posted at http://www.nyseg.com/Outages/outageinformation.html.

Storm Stats – NYSEG Statewide Service Area
• 174,000 pounds of dry ice and 33,600 gallons of bottled water distributed to customers
• 2,500+ incidents of wires down
• 200+ broken poles
• 27 transmission lines locked out; 16 now back in service
• 19 substations out of service; all now back in service