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news release

NYSEG and RG&E Remind Contractors and Customers to Dig Safely: Call 811 Before Beginning Any Excavation Work

Rochester, NY – As Dig Safely month begins, NYSEG and RG&E, subsidiaries of Iberdrola USA, remind contractors and customers to call Dig Safely New York at 811 to have underground facilities marked before beginning any excavation work. Every year, there are dozens of incidents of third-party damage of NYSEG’s and RG&E’s underground natural gas and electric facilities. These incidents can put people’s lives in danger, are costly and can interrupt essential utility service.

“Something as seemingly harmless as a pick, a tent stake or a small excavator can cause serious damage to underground facilities,” said Mark S. Lynch, president of NYSEG and RG&E. “These facilities may be anywhere, and they are not always buried as deeply as one might think.”

Calling 811 two working days and not more than 10 working days before starting a project that involves excavation is the only safe
way to work. Once the call is made, Dig Safely New York will schedule free mark outs of all the underground utilities in the work area. Dig Safety New York can also be reached 1.800.962.7962 or at www.digsafelynewyork.com.

“Contractors are required by law to call Dig Safely New York before digging and we strongly encourage do-it-yourselfers who are planning projects like putting up a fence or doing drainage work to call as well,” Lynch said. “Making this simple call will help ensure that work is done safely.”