NYSEG Reminds Customers Affected by Flooding of Four Important Points

Binghamton and Oneonta, NY, July 14, 2006 – As residents and businesses in flooded areas continue to deal with the aftermath, NYSEG today reminded customers of four important points.

1. If your home or business has been condemned or if your electricity or natural gas service is currently interrupted as a result of flood damage and you are not going to need electricity and/or natural gas service for an extended period, call us at 1.800.572.1131 so we can discontinue your bill while you are out of service and avoid additional monthly service charges.

2. If you are having difficulty paying your NYSEG bills, call us at 1.888.315.1755. The sooner you contact us, the sooner we can work on a solution together.

3. To have natural gas service restored call 1.800.572.1131. The following conditions must exist:

• The customer must be present for the crew to reconnect the service.
• The basement must be free of standing water.
• Electricity service must be available.
• NYSEG crews will check the condition of NYSEG equipment.
• At least one natural gas appliance must be ready to light. For safety reasons, the customer will need to have a plumbing or heating contractor make sure that any natural gas appliances affected by the flood are in working order before we can reconnect and relight the pilots.
• Under no circumstances should anyone other than a NYSEG employee attempt to turn on natural gas service.

4. To have electricity service restored call 1.800.572.1131. The following conditions must exist:

• The customer must be present for the crew to reconnect the service.
• The basement must be free of water.
• The electric panel must be clean and free of debris.
• If the electric equipment has been under water, the customer must have the main fuse box/circuit breaker box inspected by a CertifiedElectrical Inspector. The NYSEG crew will determine if this is necessary depending on the condition of the fuse/breaker box.

“We thank our customers, elected officials and emergency personnel for their continued cooperation as we work together to rebuild our community,” said Jim Laurito, NYSEG president and CEO.

About NYSEG: NYSEG is a Rochester-based subsidiary of Energy East Corporation [NYSE:EAS], a super-regional energy services and delivery company in the Northeast. We serve 854,000 electricity customers and 254,000 natural gas customers across more than 40% of upstate New York. By providing outstanding customer service, promoting competition and focusing on growth, we will continue to be a valuable asset to the communities we serve. For more information about NYSEG, visit nyseg.com.