NYSEG | Online Account Services
Your Account 
online account services

Log in to take advantage of the following online customer service options:

My Account Detail
View your payment history, usage history, information about your energy supplier and Login profile. View and pay bills now!



Pay Bills Online
It’s fast, easy and secure. You'll also receive your bill online too. Our FAQs will help get you started.



Mobile Site
Our mobile website is optimized for display on your smartphone for outage reporting, outage listings, account details, view and pay bills, make a payment and more. Click here for FAQs.



Enroll in Budget Billing
When you sign up, we'll calculate your yearly bill based on last year's electricity and/or natural gas use. We'll divide your yearly bill into 12 equal payments and send you a bill every month.

Already enrolled? Click here to increase or remove your account.



Send Us Your Meter Reading
Avoid estimated bills by using our personalized pre-filled form. The form is pre-filled with your name, address and account number.



Customer Meter Reading Reminder Service
Enroll and we’ll send you a reminder to read the meter(s).




View Your Bill
View your current bill.




View Your Energy Use
View your supplier choice and energy use.




Your Energy Supply
View your supplier choice and energy use.




Report a Power Outage
Report an electricity interruption, view real-time list of streets with outages and other storm tips and safety information.



Energy Profiler Online
Businesses use this powerful tool to monitor electricity use and make informed
electricity use decisions.



Contact Information
Update your account mailing address, phone number(s) and e-mail.




My Online Profile
Manage single or multiple accounts with one Login ID.




NYSEG Alerts
Sign up for NYSEG Alerts and stay informed. If your power goes out, we'll send you an alert with an estimated time of restoration for your location. 



Your personal information is secure with us.

You may have read the recent news about the Heartbleed threat which has the potential to impact encryption technology designed to protect your sensitive data on the Internet like usernames, passwords and emails.

Our systems are protected by internal security controls. In addition, we completed a full review of all of our online services and system for any dangers posed by Heartbleed and confirmed that none of our customer data has been exposed.