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NYSEG Announces Regional Estimated Restoration Times For Liberty and Brewster Divisions - 7:30 p.m.

03/03/18 7:30 p.m.

BINGHAMTON, NY — March 3, 2018, 7:30 p.m. — NYSEG, a subsidiary of AVANGRID (NYSE:AGR), expects to have more than 90% of customers in the Liberty and Brewster Divisions including the hardest hit areas Delaware, Dutchess, Orange, Putnam, Sullivan, Ulster and Westchester counties restored by 11:45 p.m. on Monday, March 5, 2018.

The companies will provide updates including any information involving warming centers and shelters to the general public on our web and social media sites.

FAQs

How does NYSEG restore power?
How does NYSEG restore power?
How We Restore Power

Our emergency service restoration plan aims to help our crews repair downed lines and restore power to customers within the shortest time possible. While restoring everyone’s power is important, getting critical facilities back on line – places like hospitals and shelters – has to be a priority. Visit How We Restore Power for more information.
How do I find out when my power will be restored?
How do I find out when my power will be restored?
The best way to get information about your specific location is to sign up for Outage Alerts. We'll keep you informed with an estimated time of restoration and send updates via text message, email, phone or all three, based on your preference. Log in to your NYSEG account to sign up.

You can also view our Outage List or Outage Map for current outage and restoration information.

To learn more about how we determine your restoration time, as well as local, regional and global restoration times, visit Estimated Restoration Times.
What should I do to prepare for a storm?
What should I do to prepare for a storm?
Storm Information
- Keep flashlights, a battery-powered radio and fresh batteries handy.
- Have at least one telephone that is not dependent on electricity. (Cordless phones won’t work during a power interruption.)
- Keep a supply of non-perishable food and bottled water on hand.
- If you have a cell phone, make sure the battery is fully charged.
- Contact neighbors to see if their power is off. You may have simply blown a fuse or tripped a circuit breaker.
- Visit Storm Information for more information and additional storm safety tips.
How do I report an outage?
How do I report an outage?
Outage Central

You can report a power outage by calling 800.572.1131 or visiting Outage Central. If you have a natural gas emergency, exit the building then call us at 800.572.1121 a safe location.