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Clifton Park, NY, June 11, 2008 (4 p.m.) – Local NYSEG crews along with more than three dozen additional crews from across the state have restored power to more than three-quarters of the 35,000 customers in the company’s Liberty, Mechanicville, Brewster and Plattsburgh operating divisions who were left without power as a result of severe damage from last night’s storms.

NYSEG continues to urge customers to stay far away from downed power lines. Even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

Here is the current status of power restoration efforts in the hardest hit areas:

  • Brewster Division (All or parts of Dutchess, Putnam and Westchester counties)
    - 7,500 customers without power at peak.
    - 650 customers currently without power.
    - Complete restoration expected by noon Thursday.
  • Liberty Division (All or parts of Delaware, Orange, Sullivan and Ulster counties)
    - 12,000 customers without power at peak.
    - 5,645 customers currently without power.
    - Complete restoration expected by 6 p.m. Friday.
  • Mechanicville Division (All or parts of Columbia, Rensselaer, Saratoga and Washington counties)
    - 10,800 customers without power at peak.
    - 700 customers currently without power.
    - Complete restoration expected by 6 p.m. Thursday.
  • Plattsburgh Division (All or parts of Clinton, Essex, Franklin and Hamilton counties)
    - 4,000 customers without power at peak.
    - 800 customers currently without power.
    - Complete restoration expected by 6 p.m. Friday.

In addition to staying away from downed power lines, NYSEG offers the following tips: 

During a power interruption

  • Contact neighbors to see if their power is off. You may have simply blown a fuse or tripped a circuit breaker.
  • Contact NYSEG (1.800.572.1131 or click here) to report a power interruption, and please have your account number handy. Our telephone and online outage reporting systems let you report the problem, help our crews respond quickly and efficiently, and provide you with power interruption updates. You can call or visit the Web as often as you like for updates. Because many people may be trying to reach us during a power interruption, phone lines may be busy. Please be patient. 
  • If your basement or home is in danger of flooding, contact NYSEG to turn off your electricity and/or natural gas service. Never enter a flooded basement or home until electricity and natural gas service have been turned off. 
  • Listen to a battery-powered radio for weather and power restoration updates. 
  • Turn off major appliances (electric water heaters, refrigerators and freezers) and sensitive electronic equipment (TVs, VCRs, DVD players, computers, stereos) to prevent overloading and possible damage when power is restored. Turning off this equipment may mean that you have to unplug it, turn off the circuit breaker or remove the fuse for the circuit in your home that provides power to this equipment. Leave one light switch “on” so you’ll know when power has been restored.
  • Emergency generators can be dangerous. If you use one, carefully follow the manufacturer’s instructions. Never run an emergency generator indoors; operate generators only outdoors in well-ventilated areas.
  • Don’t use a natural gas or propane range to heat your home.
  • Never use a grill or stove intended for use outdoors in your home.
  • Keep your refrigerator and freezer closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

After your power is restored

  • If your basement or home was flooded, have an electrician check your home and have a plumbing and heating contractor check natural gas appliances before contacting NYSEG to have services turned on.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading your circuits.
  • Replenish emergency supplies used during the storm.

About NYSEG: NYSEG is a Rochester-based subsidiary of Energy East Corporation [NYSE:EAS], a super-regional energy services and delivery company in the Northeast. We serve 871,000 electricity customers and 256,000 natural gas customers across more than 40% of upstate New York. By providing outstanding customer service and meeting our customers’ energy requirements in an environmentally-responsible manner, we will continue to be a valuable asset to the communities we serve. For more information about NYSEG, visit nyseg.com.