Most EV charging happens at home. Here’s an easy way to reward your routine while doing your part to reduce your environmental footprint and help build a more reliable energy future.
As a residential property owner and participant in OptimizEV, you earn upfront incentives and ongoing rewards by charging at off-peak times — 11:30 p.m.–7 a.m. every day, 12:30 a.m.–8 a.m. during daylight saving time — for set-it-and-forget-it convenience to enhance your EV experience.
To participate in OptimizEV, we need to be able to communicate with either your EV or your EV charger. Please check out the Compatible EVs and EV Chargers List to make sure you have compatible equipment.
Enroll, participate, and receive updates and insightful feedback through our free, easy-to-use mobile app or web portal, hosted by our technology partner, ev.energy.
Input your home address and charger location. It’s important for us to know when you’re charging at home so we can accurately reward you for your smart charging.
Enter your EV or EV charger login credentials and other necessary equipment information. Review the Compatible EVs and EV Chargers List to make sure integration is possible.
Select the tier you’d like to participate in—Advanced or Baseline. See the “Tiers and incentives” section below for details.
Customers enrolled in the EV TOU Rate are not eligible to participate in OptimizEV. If you are unsure of your specific rate, please check a recent NYSEG bill or contact customer service at 800.572.1111.
Choose the tier that best fits your needs. Then simply stick to your scheduled charging to meet your tier’s monthly goals and earn rewards. Regardless of the tier you choose, you’ll always retain complete control over your EV charging.
Earn monthly rewards by setting and following a daily smart-charge schedule. We work with your ready-by time to manage the amount of electricity your EV receives for maximum benefit to the grid and the maximum reward amount for you.
Earn monthly rewards when 80% or more of your total home EV charging is at off-peak times. Additional off-peak charging increases your monthly rewards.
Accumulated monthly rewards are paid quarterly in the month following the quarter's end. Link your PayPal or Venmo account in the ev.energy app to receive payouts. Please note that charging during peak times too often may make you ineligible to earn that month’s rewards.
Once you’re enrolled, get to know the features on the app or web portal that benefit you most.
Schedule off-peak charging sessions
To meet your selected tier’s monthly requirements and earn ongoing rewards, your off-peak charging session must be scheduled 11:30 p.m–7 a.m. every day. Hours change to 12:30 a.m.–8 a.m. during daylight saving time. The more you charge during off-peak hours, the more you earn. The exact reward amount is based on your total home EV kilowatt-hour (kWh) consumption during off-peak hours.
Advanced tier
Set a smart charge schedule in the ev.energy app that lets us know what time you need your EV charged by each day. You can skip a charging session at any time. To receive monthly rewards, do not override your smart charging sessions resulting in on-peak charging greater than 15 minutes more than three times a month.
Baseline tier
Schedule your charging to occur during off-peak periods as much as possible to earn more. If you do not meet the 80% monthly requirement, you will not earn a reward for that month. However, you do not lose your ability to earn rewards in future months.
Track your charging history
Easily reference your charge sessions month by month. Your history is listed in chronological order, where it was done (home or away) and how much energy was used (kWhs) for each charge.
More helpful features enable you to optimize your charging routine and maximize your rewards.
We’re committed to helping you power up your home EV charging routine. Our team is here with support and resources for all your OptimizEV needs.
We strive to provide you with a transparent program that fairly awards you for the load-shifting potential you provide. If you disagree with your reported charging or reward amounts, please email our support staff at HomeEV@nyseg.com. Depending on your dispute, you may be required to provide documentation of your charging behavior over the time period in question. Program support staff will compare your evidence against backend charging data to determine a prompt resolution.
As part of OptimizEV, you agree to participate in the program for one year. After that time, you may unenroll without penalty by submitting a request to HomeEV@nyseg.com. If you fail to participate in OptimizEV for six consecutive months or unenroll from the program prior to 12 months, you may be required to pay back a prorated portion of the upfront enrollment incentive you received. If you are moving or your circumstances change and you are no longer able to participate in OptimizEV, please contact HomeEV@nyseg.com to discuss your options.
Contact us at HomeEV@nyseg.com if you need help understanding how smart charging works, how to optimize your home EV charging or how to maximize program benefits. Whether you’re a new or experienced EV owner, we can assist you every step of the way.
If you have questions about the mobile app or web portal, email our technology partner, ev.energy, at NYSEG@ev.energy.
For more information on OptimizEV and details on how monthly rewards are calculated, check out our program guide.
