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News Room

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For the latest NYSEG storm-related news please visit Outage News

Current NYSEG News

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12/05/2024 NYSEG and RG&E Employ Diverse Technologies to Reduce Outages
11/26/2024 NYSEG Leadership Bolsters Relationships with Key Upstate Businesses
11/14/2024 NYSEG and RG&E Using Drone Technology to Inspect Transmission Lines
11/11/2024 NYSEG Hosting Smart Meter Open House in Walden on Wednesday
10/28/2024 HEAP Enrollment Opens on November 1 for NYSEG and RG&E Customers
10/24/2024 NYSEG and RG&E Offer Energy Efficiency Programs to Minimize Cost while Maximizing Comfort
10/14/2024 NYSEG Hosting Smart Meter Open House in Corning Tuesday
10/03/2024 NYSEG Crews Working to Restore Natural Gas Service to Customers Following Outage
10/03/2024 NYSEG and RG&E Remind Customers to Be Prepared Ahead of Storms that May Disrupt Service
10/02/2024 NYSEG Announcing More Community Connection Events in Erie County Next Week
09/26/2024 NYSEG and RG&E Remind Customers About Access for Natural Gas Meter Inspections
09/24/2024 NYSEG to Host Smart Meter Open House in West Seneca Thursday
09/18/2024 NYSEG to Hold Community Connection Events in Western New York
08/27/2024 NYSEG and RG&E Demonstrate Ability to Add Renewable Energy onto Grid with Flexible Interconnections
08/20/2024 Avangrid Subsidiaries NYSEG and RG&E Install More Than 700,000 Smart Meters Across Upstate New York
08/16/2024 NYSEG Hosting Smart Meter Open House in Elmira Monday
08/06/2024 NYSEG, IBEW Local 10 Sign New Labor Contract
08/05/2024 NYSEG and RG&E Improve Restoration Time Accuracy
08/01/2024 NYSEG and RG&E Upgrading 45,000 Electrical Poles Across New York State
07/22/2024 NYSEG Hosting Smart Meter Open House in Liberty Wednesday
07/15/2024 NYSEG and RG&E Call Center Efficiencies Reduce Wait Times for Customers
07/12/2024 NYSEG and RG&E Ready for Active Atlantic Hurricane Season
07/11/2024 NYSEG and RG&E Tout Outreach Programs for Customers Facing Payment Challenges
07/10/2024 NYSEG Provides Grant to Local Business to Build Stronger Community
07/08/2024 NYSEG Helps Multi-Family Building Install EV Chargers
07/03/2024 NYSEG and RG&E Call Centers Completely Staffed and Ready to Serve
07/01/2024 NYSEG and RG&E Improve Customer Experience with Suite of Online Offerings
06/28/2024 NYSEG Invests in Community by Providing $94,000 Grant to Local Business
06/21/2024 NYSEG and RG&E Win Electric Industry Award for Storm Response
06/18/2024 Avangrid Launches AI Energy Assistant to Enhance Customer Satisfaction and Experience
06/06/2024 fairlife Project in Monroe County, Funded in Part by RG&E, Receives Top NYSEDC Recognition
06/03/2024 NYSEG and RG&E Reach Significant Milestone with 540,000 Smart Meters Installed
05/17/2024 NYSEG Hosting Smart Meter Open Houses in Hornell Area Starting Tuesday
05/16/2024 NYSEG Upgrades will Improve System Performance in Chemung County
04/30/2024 NYSEG and RG&E Warn of Ongoing Scams
04/19/2024 NYSEG and RG&E Announce Assistance Available to Help Customers with Unpaid Bills
04/17/2024 NYSEG and RG&E to Provide Bill Credit for All Customers
04/09/2024 NYSEG and RG&E Customers are Reminded to Call Before Digging for National Safe Digging Month
03/28/2024 NYSEG Launches Geothermal Testing Pilot to Support Ithaca Green New Deal
03/04/2024 NYSEG Begins Tree Trimming Across Entire Service Territory to Increase Reliability
02/22/2024 Avangrid Subsidiaries NYSEG and RG&E Advance Their First Whole Home Electrification Project in New York
02/14/2024 Avangrid Subsidiaries NYSEG and RG&E Deliver Best Reliability in Five Years
02/08/2024 NYSEG and RG&E to Inform Customers with Upcoming Webinars
02/07/2024 NYSEG and RG&E Remind Customers of Resources to Manage Energy Bills
01/25/2024 NYSEG Hosting Smart Meter Open House in Binghamton Area Tuesday
01/23/2024 NYSEG Representatives to Connect with Customers in Ithaca Thursday
01/18/2024 NYSEG Completes State’s Future Grid Challenge
12/13/2023 NYSEG and RG&E Roll Out Smart Meters Across Upstate New York
11/28/2023 NYSEG to Engage with Customers at Community Connection Event Wednesday
11/28/2023 NYSEG Nearing Completion of Smart Meter Installations in Ithaca Division
11/14/2023 NYSEG Hosting Smart Meter Open Houses in Western New York This Week
11/14/2023 NYSEG and RG&E Unveil Online Payment Site for Contractor and New Service Quotes
10/25/2023 NYSEG Gas Customers Can Expect Lower Winter Heating Bills
10/24/2023 NYSEG and RG&E Looking to Build their Workforce of the Future at Staatsburg Career Fair Wednesday
10/12/2023 Avangrid Subsidiaries NYSEG and RG&E’s Reliable Energy New York Plan Approved by State: Plan Allows for Critical Investments Necessary for Safety, Reliability, and the Transition to the Clean Energy Future
10/12/2023 NYSEG Customer Service Representatives to Connect with Customers in Binghamton, Brewster and Cheektowaga Through October
10/11/2023 More than 13,000 New NYSEG Smart Meters Deployed in Binghamton
10/10/2023 Avangrid Continues Mission to Build on Nation’s Climate Goals
09/27/2023 Avangrid Foundation Steps Up to Help Greater Rochester Habitat for Humanity After Burglary
09/19/2023 Saratoga County Residents will Experience Improved Reliability Due to NYSEG’s First Non-Wires Alternatives Project
09/12/2023 NYSEG Bringing Customer Service Pop-Up Event to Ithaca Wednesday
09/07/2023 NYSEG and RG&E Continue to Improve Customer Service
08/30/2023 NYSEG Works with U.S. Fish and Wildlife Service on Removal of Two Dams on the Lower Saranac River
08/24/2023 NYSEG Conducting State and Federal Mandatory Inspections on Gas Meters
08/23/2023 NYSEG Upgrading Aging Infrastructure in Brewster Division
08/17/2023 NYSEG Planning Upgrades for Grid in Binghamton
08/09/2023 NYSEG Upgrading Substation and Circuits in Brewster Division
08/09/2023 NYSEG to Help Holtec International Employees Bounce Back from Layoffs
08/08/2023 NYSEG and RG&E Release New Self-Service Tools for Installations, Job Status
08/08/2023 NYSEG Hosting Three Smart Meter Open Houses in Binghamton Area Starting This Week
07/31/2023 NYSEG AND RG&E Remind Customers to Dig Safely
07/27/2023 NYSEG Continues to Invest in Elmira Grid
07/20/2023 NYSEG Announces Completion of Largest Storm Resiliency Project
07/19/2023 NYSEG Provides Grant Assistance to Four New Companies Through Koffman Southern Tier Incubator
07/12/2023 NYSEG Looking to Hire at Career Fair in Buffalo Tomorrow
07/11/2023 NYSEG Looking to Hire at Career Fair in Albany Tomorrow
07/06/2023 NYSEG’s Infrastructure Upgrades to Provide Additional Power Source to Putnam Hospital
06/28/2023 RG&E and NextCorps Announce Milestone of $1M Awarded to Rochester Area Startups, Fostering Innovation and Fortifying Upstate NY Economy
06/23/2023 NYSEG Donates 2,500 Energy Efficient Lightbulbs to Community of Auburn
06/21/2023 ICYMI: NYSEG and RG&E President and CEO Patricia Nilsen Talks with 13WHAM’s Don Alhart on Customer Service Improvements, Rate Increases and Smart Meters
06/14/2023 NYSEG and RG&E, with Multiple Parties, File Proposed Rate Case Settlement with NY Public Service Commission
06/13/2023 Avangrid Companies Receive EEI Emergency Response Award
05/31/2023 NYSEG and RG&E Caring For Our Communities
05/11/2023 NYSEG Hosting Two Pop-Up Customer Service Events
05/04/2023 NYSEG and RG&E Preserve and Improve Butterfly Habitats Across Upstate New York
04/21/2023 NYSEG AND RG&E Customers are Reminded to Call Before Digging for National Safe Digging Month
04/20/2023 NYSEG Sponsors Ithaca Bikeshare Program
04/17/2023 NYSEG and RG&E Announce Assistance Available and Repayment Options to Help Customers with Unpaid Bills
04/12/2023 AVANGRID Announces Steep Discounts and Energy Savings to Utility Customers with New Earth Day Offer
04/07/2023 NYSEG Announces Recruitment Effort to Hire 130 New Employees
03/20/2023 AVANGRID Warns Customers of Ongoing Utility Scams
03/09/2023 NYSEG and Cornell Partner to Help Customers Manage Energy Use and Reduce Energy Bills
03/08/2023 NYSEG Launches Heat Pump Efficiency Project in Lansing
03/02/2023 NYSEG and RG&E Receive Approval to Upgrade Grid
02/20/2023 NYSEG and RG&E Graduate First Virtual Class of New Call Center Support
02/16/2023 NYSEG Statement on Congressman Molinaro's Billing Letter
02/08/2023 NYSEG Customer Service Improvements Continue with 40% Drop in Manual Bill Reviews
02/03/2023 Decades Old Big Tree Substation Gets Massive Upgrades to Ensure Growing Population Has More Reliable Power
01/19/2023 NYSEG and RG&E Launch Electric and Gas Bill Relief for Residential and Business Customers
12/21/2022 NYSEG and RG&E Offer Holiday Safety and Efficiency Tips
11/28/2022 NYSEG and RG&E Announce Late Payment Charge Suspension for Winter Heating Season
11/10/2022 NYSEG Reminds Customers That New York HEAP Enrollment Has Begun
10/18/2022 NYSEG and RG&E Donate $46,300 to Food Banks and Pantries Across New York
10/06/2022 NYSEG to Host New Informational Open Houses on Smart Meter Deployment for Area Residents
10/06/2022 NYSEG Encourages Customers to Take Action Now to Manage Rising Winter Energy Costs
08/25/2022 First-Ever Fleet Electrification Management Program Presents Plans for 285 EVs in New York
08/23/2022 NYSEG Converts Area Street Lights to LED
07/13/2022 NYSEG to Host Informational Open Houses on Smart Meter Deployment for Area Residents
07/01/2022 Recipients of NYSEG and RG&E COVID-19 Business Grants Play Vital Roles in Local Communities
06/22/2022 NYSEG Recognized for Recovery Efforts Following April 2022 Snowstorm
06/16/2022 NYSEG and RG&E Announce Electric and Gas Bill Relief for Income-Eligible Customers
06/07/2022 NYSEG and RG&E Appoint Patricia Nilsen as President and Chief Executive Officer
06/06/2022 NYSEG Supports Health and Welfare Organizations Across New York With $33,500 in Donations
05/26/2022 NYSEG and RG&E Announce "Reliable Energy New York" Plans
04/27/2022 A Message from President & CEO Carl A. Taylor to our Customers
04/13/2022 NYSEG Circuit Upgrades will Enhance Reliability to Thousands of Customers in Stephentown Area
04/12/2022 NYSEG and RG&E Customers are Reminded to Call 811 Before Digging During National Safe Digging Month
04/11/2022 NYSEG Circuit Upgrades Enhance Reliability to Thousands of Customers in Vestal Area
04/06/2022 NYSEG to Permanently Close Liberty Walk-in Office
03/02/2022 NYSEG and RG&E Announce Grants Available to Business Customers Impacted by COVID-19
02/17/2022 NYSEG Upgrades to Increase Reliability for Thousands of Customers in Erie County
01/11/2022 AVANGRID Named One of America's Most Just Companies by JUST Capital and CNBC for Second Consecutive Year
12/21/2021 A message from President & CEO Carl A. Taylor to our customers
12/09/2021 NYSEG Recognized by EPA’s Responsible Appliance Disposal Program
12/07/2021 NYSEG and RG&E Offer Holiday Safety and Efficiency Tips
12/01/2021 NYSEG Upgrades to Increase Reliability for Thousands of Ithaca and Lansing Customers
11/30/2021 NYSEG Upgrades to Increase Reliability for Thousands of Customers in Wyoming County
11/23/2021 NYSEG Upgrades to Increase Reliability for Thousands of Customers in Wayne County
11/23/2021 NYSEG Converts Town of Seneca Falls’ Street Lights to LED
11/22/2021 NYSEG Announces New Holiday eBill Incentive to Benefit Area Food Banks
11/16/2021 NYSEG Completes Upgrades in Pawling, Increasing Reliability for Thousands of Customers
11/16/2021 NYSEG Converts City of Lockport’s Street Lights to LED
11/15/2021 NYSEG and RG&E Provide Customer Safety Tips to Avoid Carbon Monoxide Exposure
11/12/2021 NYSEG Completes Substation Replacement Project in Willet
11/08/2021 National Grid, NYSEG Donate LED Lightbulbs to be Distributed Through Area Food Pantries
11/03/2021 NYSEG Supports Arts and Culture Nonprofits Across New York
10/26/2021 NYSEG Converts Village of Hamburg’s Street Lights to LED
10/13/2021 NYSEG and RG&E Remind Customers of Natural Gas Safety Tips as Cold Weather Approaches
10/06/2021 NYSEG Reminds Customers that New York HEAP Enrollment Has Begun
09/30/2021 NYSEG, RG&E and CLEAResult Launch Innovative Program to Support Fleet Electrification
09/29/2021 NYSEG and RG&E Developing State-of-the-Art Outage Prediction System to Enhance Storm Preparedness and Response Efforts
09/27/2021 NYSEG Upgrades to Increase Reliability for Thousands of Pawling Customers
09/21/2021 NYSEG and RG&E Remind Customers to Dig Safely by Calling 811 First
08/26/2021 NYSEG Completes Reliability Upgrades in Gainesville
08/16/2021 NYSEG Strengthening Electric Infrastructure in Essex County
07/28/2021 NYSEG and RG&E Join Electric Highway Coalition to Build Robust EV Charging Network
06/29/2021 NYSEG and RG&E Donate $54,500 to Food Banks and Pantries Across New York
06/24/2021 NYSEG Upgrading Electric Distribution System in Towns of Highland and Tusten
06/24/2021 A message from NYSEG President and CEO Carl A. Taylor to our valued customers
06/15/2021 NYSEG Presented with EEI Emergency Response Award
06/14/2021 NYSEG Trims More Than 350 Miles of Electric Lines in Sullivan County
05/25/2021 NYSEG Trims More Than 70 Miles of Electric Lines in Silver Creek, Hanover and Forestville
05/24/2021 NYSEG Converts Elmira Heights’ Street Lights to LED
05/21/2021 NYSEG Upgrading Electric Distribution System in Towns of Pound Ridge and Lewisboro
04/27/2021 NYSEG and RG&E Donate $54,000 to Health and Welfare Nonprofits Across New York
04/20/2021 NYSEG and RG&E Programs Help Customers Save Energy, Reduce Costs and Improve Carbon Footprint
04/13/2021 NYSEG Trimming Trees Along 20 Miles of Electric Power Lines in the Towns of Granville and Salem
04/07/2021 NYSEG and RG&E Customers are Reminded to Call 811 Before Digging During National Safe Digging Month
03/30/2021 NYSEG Trimming Trees Along 28 Miles of Electric Power Lines in the Towns of Otisco and Marcellus
03/24/2021 NYSEG Trimming More Than 80 Miles of Electric Lines in Springwater
03/23/2021 NYSEG Trimming Trees Along 67 Miles of Electric Power Lines in Towns of Chenango and Maine
03/15/2021 NYSEG Upgrades to Increase Reliability for Thousands of West Seneca Customers
03/09/2021 NYSEG Making Electric System Upgrades in Town of Carmel
03/04/2021 NYSEG and RG&E Add Industry’s First Zero-Emission Electric Backhoe Loader to Fleet
03/03/2021 NYSEG and RG&E Raise Awareness of Utility Scams During National Consumer Protection Week
02/24/2021 NYSEG Circuit Upgrades Will Enhance Reliability to Thousands of Customers in Vestal Area
02/18/2021 NYSEG and RG&E Remind Customers of Natural Gas Safety Tips During Cold Weather Months
02/09/2021 NYSEG Upgrading Transmission Line in Putnam County
02/01/2021 NYSEG Continues Circuit Upgrades in Clarence
01/28/2021 NYSEG Converts Gowanda’s Street Lights to LED
01/15/2021 NYSEG, RG&E and Avangrid Foundation Announce $400,000 Donation to Project SHARE Heating Fund
01/14/2021 NYSEG Completes Electric System Upgrades in Plattsburgh, Peru and Au Sable
12/31/2020 NYSEG Preparing for Potential Icy Conditions Friday
12/30/2020 NYSEG Thanks Customers for Reducing Natural Gas Usage Overnight, Company Monitoring System as Repairs Continue
12/29/2020 NYSEG Asks Customers to Limit Use of Natural Gas Due to Temporary Reduction of Supply
12/21/2020 NYSEG Donates $5,000 to CHOW Program, Supporting Area Emergency Food Programs
12/18/2020 NYSEG Employees Spread Holiday Spirit Through Annual Toy Drive
12/01/2020 NYSEG Completes Conversion of 940 Street Lights to LED in the City of Hornell
11/11/2020 NYSEG Trimming More Than 50 Miles of Electric Lines in Addison
11/10/2020 NYSEG Shares Five Energy Efficiency Tips for the Changing Seasons
11/06/2020 NYSEG Reminds Customers that New York HEAP Enrollment Has Begun
11/05/2020 NYSEG Provides Customer Safety Tips to Avoid Carbon Monoxide Exposure
10/27/2020 NYSEG Completes Resiliency Upgrades in Orange and Tyrone
10/27/2020 NYSEG and AAA New York State Join Forces to Prevent Distracted Driving
10/22/2020 NYSEG Files Plans for Industry Leading Non-Pipe Alternatives to Serve Natural Gas Customers, Among First of its Kind
10/14/2020 NYSEG Converts Nearly 1,000 Street Lights in the Village of Monticello to LEDs
10/08/2020 NYSEG Crews to Convert 1,400 Street Lights to LED in the Town of Orchard Park
10/01/2020 NYSEG and RG&E Remind Customers of Natural Gas Safety Tips as Cold Weather Approaches
09/26/2020 NYSEG Collects Donations as Part of Company’s Volunteer Week Effort
09/15/2020 NYSEG and RG&E Alert Customers of New Scam Attempts
09/14/2020 NYSEG Begins Substation Upgrades in Orchard Park
09/08/2020 NYSEG Reminds Customers to Call Before You Dig
08/18/2020 NYSEG Performing Work on Mill C Hydroelectric Facility Along Saranac River
08/03/2020 NYSEG Shares Seven Simple Steps to Manage Energy Use This Summer
07/10/2020 NYSEG Prepares for Tropical Storm Fay
07/01/2020 NYSEG and RG&E File Action Plan to Support New York State Climate Goals
06/22/2020 NYSEG and RG&E File Rate Case Settlement with NY Public Service Commission
06/19/2020 Traffic Advisory: I-81 Traffic to be Slowed as Crews Perform Work in Hamlet of Castle Creek on Saturday
06/18/2020 A message from President & CEO Carl A. Taylor to our customers
06/15/2020 NYSEG and RG&E to Resume Work Delayed by COVID-19
06/15/2020 Call Before You Dig
05/07/2020 NYSEG and RG&E Donate Additional $300,000 to Local Emergency COVID-19 Response and Recovery Effort
04/29/2020 NYSEG Honors Healthcare Professionals With Parade At Putnam Hospital
04/23/2020 NYSEG and RG&E Remind Customers to Call 811 Before You Dig
04/16/2020 NYSEG Donates $50,000 to Food Bank of Central NY
04/16/2020 NYSEG Donates $50,000 to FeedMore WNY
04/16/2020 NYSEG Donates $50,000 to the Regional Food Bank of Northeastern NY
04/16/2020 NYSEG Donates $50,000 to the Food Bank of the Southern Tier
04/06/2020 A message from NYSEG President and CEO Carl A Taylor to our customers
03/30/2020 NYSEG and RG&E Donate 17,700 Protective Masks to Assist Health Care Workers Amid Shortage
03/25/2020 AVANGRID Companies and Avangrid Foundation Commit $2 Million to Support Coronavirus Response and Recovery
03/17/2020 NYSEG and RG&E Take Steps to Assist Customers During Coronavirus Response
03/10/2020 National Grid, NYSEG and RG&E to Pioneer Use of New Electric Backhoe Loader
03/03/2020 NYSEG Releases Mobile App for Apple and Android Devices
02/26/2020 NYSEG and RG&E Preparing for Snow and Wind - 4:30 pm
02/24/2020 NYSEG and RG&E Warn Customers of New Scam Attempts
NYSEG Rate Case Factsheet
12/11/2019 NYSEG and RG&E Provide Customer Safety Tips to Avoid Carbon Monoxide Exposure
11/12/2019 NYSEG and RG&E Remind Customers that New York's HEAP Enrollment Begins Today
10/24/2019 NYSEG and RG&E Warn Customers of New Scam Attempts
10/15/2019 With Cold Weather Approaching, NYSEG and RG&E Remind Customers of Natural Gas Safety Tips
10/08/2019 NYSEG and AAA New York State Join Forces to Remind Drivers About Dangers of Distracted Driving
09/19/2019 Call 811 Before You Dig: A Reminder from NYSEG and RG&E
08/23/2019 NYSEG and RG&E to Aid in Long Island Restoration Efforts
08/20/2019 Call 811 Before You Dig
07/29/2019 NYSEG to Perform Maintenance and Inspection on Dam Adjacent to Lock C3
07/19/2019 NYSEG and RG&E Prepared to Meet Customer Needs During Weekend Weather
06/05/2019 AVANGRID Marks World Environment Day by Doubling Down on Its Commitment to Electric Vehicles
04/25/2019 NYSEG Honored by the Department of Defense Employer Support of the Guard and Reserve
04/23/2019 RG&E and NYSEG Remind Contractors and Customers to Know What’s Below
04/17/2019 NYSEG and RG&E Provide $8 Million for Economic Development Initiatives
04/11/2019 Project SHARE Fund Receives Nearly $500,000 in Fuel Assistance Donations for NYSEG and RG&E Customers
03/01/2019 NYSEG Preparing for Weekend Winter Storms
02/23/2019 NYSEG and RG&E Continue Preparations for Significant Wind Event
02/22/2019 NYSEG and RG&E Preparing for Potential Heavy Winds
02/13/2019 NYSEG and RG&E Are Conducting Safety Inspections of Natural Gas Meters
02/11/2019 NYSEG and RG&E Prepare for Next Weather Event Bringing Snow and Ice to the Northeast
02/07/2019 NYSEG and RG&E Prepare for Potential High Winds
01/30/2019 NYSEG Offers Safety Tips for Extreme Cold
01/18/2019 NYSEG and RG&E Preparing for Weekend Winter Storm
01/15/2019 NYSEG and RG&E Test Energy Storage Technologies
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