NYSEG and RG&E Recipients of Electric Industry Award for Emergency Response
Companies recognized for their Hurricane Helene response
BINGHAMTON, N.Y. — October 1, 2025 — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) are recipients of the Edison Electric Institute (EEI) Emergency Response Award. The award recognizes the Companies for their outstanding assistance efforts following Hurricane Helene.
“EEI’s recognition speaks to the heart of who we are as a company,” said Avangrid CEO Jose Antonio Miranda. “In moments of crisis, our teams rise to the occasion, supporting our neighboring communities with professionalism, urgency, and compassion. I’m incredibly proud of our workforce, whose actions during Hurricane Helene response efforts reflect the values we live by every day at Avangrid.”
“Being a good neighbor often means lending a helping hand; it’s a privilege to be able to offer support to utilities in other states in their time of need,” said Trish Nilsen, NYSEG and RG&E CEO. “When disaster strikes, having mutual aid is critical, sending first responders to the right place. Thanks to our collaborative efforts, crews were able to work together to make repairs and restore power for thousands of customers.”
The Companies sent more than 50 lineworkers to the southern U.S. to help in storm restoration efforts. Crews spent 12 days replacing broken poles, running new wires, and repairing tree-related damage. Workers also helped local officials open roads by removing trees and repairing damaged infrastructure.
Presented to EEI member companies twice a year, the Emergency Response Awards recognize recovery and assistance efforts of electric companies following service disruptions caused by extreme weather or other natural events. The winners were chosen by a panel of judges following an international nomination process. The awards were presented during EEI’s Fall Board of Directors and Chief Executives Meeting.
As communities endure increasingly common and severe storms, NYSEG and RG&E are committed to investing in advanced technologies and strategic partnerships to enhance grid security, modernize infrastructure, and support the nation’s energy independence.
Media Contact:
Alexis Arnold