NYSEG Begins Reliability Improvements at Cayuga Heights Substation
Improvements to benefit more than 5,000 customers in community
BINGHAMTON, N.Y. — April 14, 2026 — New York State Electric & Gas (NYSEG) has begun upgrades to the Cayuga Heights Substation in Ithaca. The $4.7 million project serves more than 5,000 customers in the community and was funded as part of the Company’s last Public Service Commission approved rate case.
“The upgrades to the Cayuga Heights Substation will have a real benefit for our customers in Ithaca,” said Marc Geaumont, president of NYSEG. “Substation upgrades improve reliability across the entire grid and help ensure that homes, businesses, and other facilities have power when they need it most. This project is part of a nearly $46 million initiative to upgrade multiple substations throughout the Ithaca community.”
This substation is located at North Triphammer Road and serves approximately 5,114 customers. NYSEG is adding a new 34.5 kV capacitor bank, which will help the substation deliver electricity more reliably to those who utilize it. Construction began in March and is expected to be completed in 2027.
“Strengthening the reliability of our electric grid is important for both developing more housing and for long-term economic growth,” said Rod Howe, Town of Ithaca supervisor. “This project represents a smart investment in Ithaca’s energy future.”
In addition to reliability improvements underway NYSEG is proposing to invest $16 billion in the grid under its current Powering NY rate proposal. These investments will modernize aging infrastructure so that customers see improved reliability, efficiency, and resiliency in an era of more extreme weather. This modernization began with the Company’s 2023 rate plan, but there’s more work to be done. Upgraded infrastructure can help minimize outages, address immediate capacity needs, deploy more automation devices for resiliency, and other upgrades to support New York’s energy goals.
Media Contact:
Michael Baggerman