Events give customers more in-person access
Customers can get help with their bills and ask questions
BINGHAMTON, NY — October 12, 2023 — New York State Electric & Gas (NYSEG) announced today upcoming customer service community connection events in Binghamton, Brewster and Cheektowaga during the month of October. Customers will have the opportunity to connect with customer service representatives and advocates in person. The events offer a chance for customers to ask questions and get help with their bills. NYSEG will take part in Assemblymember Monica Wallace’s Know Your Utility and Energy Rights Event on Friday, October 13 and host an event in Johnson City next week, with events in Somers and Pawling later this month.
“We want our customers to continue to have access to our customer service representatives and advocates,” said Thomas Garrity, regional manager of Government and Community Relations for NYSEG. “We’re offering them another convenient way to get the help they need, by bringing services directly to them.”
A schedule of events can be found below:
|October 13, 2023
||2 p.m. to 3 p.m.
||Cheektowaga Senior Center, 3349 Broadway, Cheektowaga
|October 18, 2023
||4 p.m. to 6 p.m.
||Oakdale Commons, 601-635 Harry L Dr., Johnson City
|October 19, 2023
||11 a.m. to 1 p.m.
||Heritage Hills Activities Center, Room 3, 985 Heritage Hills, Somers
|October 25, 2023
||5 p.m. to 7 p.m.
||Pawling Town Hall, 160 Charles Colman Blvd., Pawling
In addition to getting help with billing issues, representatives and advocates can answer questions about smart meter installations, address termination/shut-off notices, help with new services, and provide energy efficiency information.
NYSEG remains committed to improving customer service and will continue holding events with local government and community organizations across the region.
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