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>> Dry ice and bottled water will be available until 8 p.m. today at NYSEG’s Stamford location at 37 Railroad Avenue.
     Additional distribution locations are being planned for tomorrow.

>> The American Red Cross is opening an emergency shelter at 5 p.m. today at the Assembly of God Church,
     State Highway 28, Delhi.

>> NYSEG urges customers to stay far away from downed power lines. Even lines that appear dead can be deadly.
     NYSEG customers should call 1.800.572.1131 to report downed power lines or hazardous situations.

>> The next news release will be distributed at 6 a.m. tomorrow.



Oneonta and Liberty, NY, October 29, 2008 (4 p.m.) – The cold front that dumped wet, heavy snow and brought fierce winds to the region may be gone, but severe damage to NYSEG’s electricity delivery system remains in the storm’s wake. While NYSEG crews have made progress in thoroughly assessing damage and beginning to put the company’s electricity delivery system back together, approximately 16,000 NYSEG customers in the Catskill Region are without power.

Because of the extent of the damage to NYSEG’s electricity delivery system and how widespread the damage is, some customers may be without power into the weekend.

“We expect to make excellent progress in restoring power as the weather continues to improve,” said Bill Sears, NYSEG’s director-regional operations. “We appreciate our customers’ patience and understanding as we go about our work.”

Oneonta Division (All or parts of Otsego, Delaware, Greene, Herkimer, Madison, Oneida, Schoharie, Ulster, Chenango and Broome counties): More than 90 NYSEG, Rochester Gas and Electric (RG&E, NYSEG’s sister company) and contract crews are working to restore power to approximately 13,000 NYSEG customers.

Liberty Division (All or parts of Sullivan, Delaware, Orange and Ulster counties): More than 50 NYSEG and contract crews are working to restore power to approximately 3,000 NYSEG customers.

Here are some tips for weathering the storm:
During a power interruption

  • Contact neighbors to see if their power is off. You may have simply blown a fuse or tripped a circuit breaker.
  • Contact NYSEG (1.800.572.1131) to report a power interruption, and please have your account number handy. Our telephone system lets you report the problem, helps our crews respond quickly and efficiently, and provides you with power interruption updates. You can call as often as you like for updates. Because many people may be trying to reach us during a power interruption, phone lines may be busy. Please be patient. 
  • If your basement or home is in danger of flooding, contact NYSEG to turn off your electricity and/or natural gas service. Never enter a flooded basement or home until electricity and natural gas service have been turned off. 
  • Listen to a battery-powered radio for weather and power restoration updates. 
  • Turn off major appliances (electric water heaters, refrigerators and freezers) and sensitive electronic equipment (TVs, VCRs, DVD players, computers, stereos) to prevent overloading and possible damage when power is restored. Turning off this equipment may mean that you have to unplug it, turn off the circuit breaker or remove the fuse for the circuit in your home that provides power to this equipment. Leave one light switch “on” so you’ll know when power has been restored.
  • Emergency generators can be dangerous. If you use one, carefully follow the manufacturer’s instructions. Never run an emergency generator indoors; operate generators only outdoors in well-ventilated areas.
  • Don’t use a natural gas or propane range to heat your home.
  • Never use a grill or stove intended for use outdoors in your home.
  • Keep your refrigerator and freezer closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

After your power is restored

  • If your basement or home was flooded, have an electrician check your home and have a plumbing and heating contractor check natural gas appliances before contacting NYSEG to have services turned on.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading your circuits.
  • Replenish emergency supplies used during the storm.