Our Company 
news release

Despite Thousands of New Incidents Last Night, Outage Numbers Steadily Declining in NYSEG’s Binghamton Division


>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> NYSEG’s natural gas emergency number is 1.800.572.1121.

>> Up-to-date outage information by county, city/town/village and street/road, as well as restoration times as they become available, can be found at here

>> Dry ice and bottled water will be available tomorrow at the Chenango Bridge Fire Department (Kattelville Road), West Windsor Fire Department (Route 17, Exit 77), Apalachin Fire Department (Pennsylvania Avenue) and Newark Valley Fire Department (Route 38). Dry ice will be available at the City of Binghamton Fire Department (West State Street) and bottled water will be available at the Town of Binghamton Fire Department (Hawleyton Road). Please note that the Apalachin Fire Department site may be relocated tomorrow.

>> The next news release will be distributed at 9 a.m. tomorrow.

Binghamton, NY – Approximately 15,000 NYSEG customers in the company’s Binghamton Division (all or parts of Broome, Tioga, Cortland and Chenango counties) are currently without power as a result of damage from Thursday evening’s violent storm and a new round of storms last night that caused additional outages. The peak number of NYSEG customers in the Binghamton Division without power as a result of Thursday’s or Friday’s storm reached 25,557 last night.

Across the NYSEG service area, more than 1,300 company employees and contractors are working on the front lines and behind the scenes to restore power as quickly as possible,

Absent new storm-related power interruptions, NYSEG expects the majority of customers currently without service will have power restored by Sunday night. Those in the hardest hit areas will have service restored through the day on Monday.

During a power interruption

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • Contact NYSEG (1.800.572.1131) to report a power interruption. Our telephone system lets callers report the problem, helps our crews respond quickly and efficiently, and provides customers with power interruption updates. Because many people may be trying to reach us during a power interruption, phone lines may be busy. Anyone who has access to a working computer during a power interruption can also report the interruption online at nyseg.com.
  • Listen to a battery-powered radio for weather and power restoration updates.
  • Turn off major appliances (electric water heaters, refrigerators and freezers) and sensitive electronic equipment (TVs, VCRs, DVD players, computers, audio equipment) to prevent overloading and possible damage when power is restored. Turning off this equipment may mean unplugging it, turning off a circuit breaker or removing a fuse for the circuit that provides power to this equipment. Leave one light switch “on” to know when power has been restored.
  • Emergency generators can be dangerous. Carefully follow the manufacturer’s instructions. Never run an emergency generator indoors; operate generators only outdoors in well-ventilated areas.
  • Don’t use a natural gas or propane range to heat your home.
  • Never use outdoor grills or stoves inside.
  • Keep refrigerators and freezers closed as much as possible to prevent food from spoiling – most food will last 24 hours.

After power is restored

  • If a basement or home was flooded, customers should have an electrician check the home and have a plumbing and heating contractor check natural gas appliances before contacting NYSEG to have services turned on.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
  • Replenish emergency supplies used during the storm.