NYSEG Crews Restoring Power Following Severe Thunderstorms in East Region
Our Company 
news release

NYSEG Crews Restoring Power Following Severe Thunderstorms in East Region 

>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> NYSEG’s natural gas emergency number is 1.800.572.1121.

>> Up-to-date outage information by county, city/town/village and street/road, as well as restoration times as they become available, can be found at http://www.nyseg.com/Outages/outageinformation.html

>> The next news release will be distributed at 11 a.m.

Mechanicville, NY – (June 10, 2011 – 6 a.m.)  Severe thunderstorms that tore through NYSEG’s East Region yesterday afternoon caused considerable damage to the company’s electricity delivery system. Approximately 12,700 NYSEG customers in the company’s Brewster Division (all or parts of Dutchess, Putnam and Westchester counties), 150 customers in the Liberty Division (all or parts of Delaware, Orange, Sullivan and Ulster counties) and 650 customers in the Mechanicville Division (all or parts of Saratoga, Columbia, Rensselaer and Washington counties) are currently without power.

NYSEG crews are continuing to respond to reports of downed wires to make those situations safe, and as damage assessment continues, repair work has begun.

NYSEG expects to complete most restoration work in the Liberty and Mechanicville divisions today. In the Brewster Division, most restoration work is expected to be complete by midnight Saturday. In all three divisions there may be individual situations where service restoration will take longer.    

During a power interruption
• Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.

• Contact NYSEG (1.800.572.1131) to report a power interruption. Our telephone system lets callers report the problem, helps our crews respond quickly and efficiently, and provides customers with power interruption updates. Because many people may be trying to reach us during a power interruption, phone lines may be busy. Anyone who has access to a working computer during a power interruption can also report the interruption online at nyseg.com.

• Listen to a battery-powered radio for weather and power restoration updates.

• Turn off major appliances (electric water heaters, refrigerators and freezers) and sensitive electronic equipment (TVs, VCRs, DVD players, computers, audio equipment) to prevent overloading and possible damage when power is restored. Turning off this equipment may mean unplugging it, turning off a circuit breaker or removing a fuse for the circuit that provides power to this equipment. Leave one light switch “on” to know when power has been restored.

• Emergency generators can be dangerous. Carefully follow the manufacturer’s instructions. Never run an emergency generator indoors; operate generators only outdoors in well-ventilated areas.

• Don’t use a natural gas or propane range to heat your home.

• Never use outdoor grills or stoves inside.

• Keep refrigerators and freezers closed as much as possible to prevent food from spoiling – most food will last 24 hours.

After power is restored
• If a basement or home was flooded, customers should have an electrician check the home and have a plumbing and heating contractor check natural gas appliances before contacting NYSEG to have services turned on.

• Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.

• Replenish emergency supplies used during the storm.