Outage Central 
streetlight outage form

If there’s a streetlight out in your neighborhood, please report it to us by completing and submitting the form below. It’s important you provide the:  

  • location of the streetlight,
  • nearest cross street, and
  • pole number - usually located on a metal strip attached to the pole; not all poles may have this metal strip.

Click here to report a streetlight out within the following municipalities:   

  • City of Binghamton
  • City of Elmira
  • Town of Plattsburgh
  • Town of West Seneca
  • Village of Horseheads
NYSEG does not own or maintain the streetlights within these municipalities.

If you are reporting more than one streetlight outage:
For each streetlight outage, it’s important you complete and submit  a separate form.    

To report a power interruption for your home or business, or obtain updated information regarding your outage, click here.

 
Please enter the following information: 
* Required fields.

 

 Contact Information

 

 * First Name:

 

 * Last Name:

 

 * Email Address:

 

 * Confirm Email Address:

 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

 Streetlight Information

 

 * Town/City Where Streetlight Is:

 

  * Street Address Nearest to Pole:

 

 Pole Number:

 

 * Location of Pole:

 
(e.g. 2 poles from the intersection of
Main Street and Maple Avenue)

 * Nearest Cross Street:

 
(e.g. Maple Avenue)

 Identifying Landmarks:

 
(e.g. ribbon or tape tied around pole)

 * Is the Light on a Public Street?

Yes 

  If no, please select one of the following 
  locations and enter the name of the 
  business or homeowners association.

 

       Enter gate code

  Name of business or homeowners association:
 

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

 Streetlight Problem

 

  *The light is:

Off  Always On  Flickering
Cycling On and Off
Other (describe damage in field below)
 

  *Is the streetlight part of a
traffic signal pole?

    Don't Know
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

 Streetlight Type

 Please select the type of light, if known:

 
   
   
   
   
   
   
   
  Other
   

               

 


 

photo of NYSEG pole with identifying tags

 
 

NYSEG pole numbers

The above photo shows a NYSEG pole with metal strips that identify this pole's location. This information helps us locate the problem streetlight quickly.