Before you select a supplier (also known as an energy services company or ESCO), consider their answers to the following questions:
What is your charge per usage (kwh or therm) for energy supply?
Is this a fixed charge or does it vary depending on: market price, time-of-day or use?
What is the length of the agreement or contract?
Is there a security deposit, cancellation fee or other fees?
Do you have any incentives for signing up with you?
Do you guarantee savings?
When will I be billed for energy supply and are your charges included in my NYSEG bill?
What procedures are in place if I have a question or a complaint with you as my supplier?
did you know?
Some ESCOs offer a fixed price for natural gas or electricity supply to provide you with protection from price volatility. A fixed price may not guarantee savings on your energy bill.
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