New! NYSEG Alerts
Stay informed if the power goes out
Now you have an easy way to stay informed if you lose power. Sign up for our new NYSEG Alerts service. With NYSEG Alerts, you will receive notifications with the latest information about your power outage. Choose how you want to receive alerts – by text message, email, or voice message – and we’ll notify you:
If we're tracking severe weather that could cause power outages
If we detect a power outage in your area, with the estimated time
we’ll have power restored
If the estimated restoration time changes
Once we have restored power
We’ll also notify you of any upcoming system improvements in your area that will interrupt your power.
Get started online
to your online NYSEG account, or simply create an account if you don’t have one.
Choose how you want to receive NYSEG Alerts
Receive alerts by text message, email, voice message, or all three
Add up to five contacts for each type of delivery method (text message, email and/or voice message)
Choose when you want to receive NYSEG Alerts
Once you sign up