Your Account 
New! NYSEG Alerts

New! NYSEG Alerts

Stay informed if the power goes out
Now you have an easy way to stay informed if you lose power. Sign up for our new NYSEG Alerts service. With NYSEG Alerts, you will receive notifications with the latest information about your power outage. Choose how you want to receive alerts – by text message, email, or voice message – and we’ll notify you: 

  • If we're tracking severe weather that could cause power outages
  • If we detect a power outage in your area, with the estimated time
    we’ll have power restored
  • If the estimated restoration time changes
  • Once we have restored power

We’ll also notify you of any upcoming system improvements in your area that will interrupt your power.

Get started online

  • Log in to your online NYSEG account, or simply create an account if you don’t have one.

Choose how you want to receive NYSEG Alerts

  •  Receive alerts by text message, email, voice message, or all three
  •  Add up to five contacts for each type of delivery method (text message, email and/or voice message)

Choose when you want to receive NYSEG Alerts

  • You may select a Do Not Disturb time if there are certain hours during the day that you don’t want to receive alerts.

Once you sign up

  • We’ll send a confirmation message for each email or text message contact you add
  •  You can change your contact information or stop receiving alerts at any time

More information

 

 
 

Key Benefits 

Sign up for NYSEG Alerts and we'll notify you:

  • If we detect an outage at your location with the estimated time power will be restored
  • If the estimated restoration time changes
  • When power is restored