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home energy assistance program - is closed.

The Home Energy Assistance Program (HEAP) is a federal grant program that helps eligible households pay for energy costs, repairs and weatherization. The 2013-2014 HEAP Season is now closed.

Income eligible customers may receive one regular HEAP benefit per season. In addition to regular HEAP, the household may also be eligible for emergency HEAP benefits. The number of emergency benefits varies per season depending on the availability of funds.

To qualify for a HEAP grant, your household income must fall within HEAP guidelines.


  • For more information or to apply for a HEAP grant, go to or learn more here.
  • If you are having trouble paying your NYSEG bills, don't wait, contact us immediately at 1.888.315.1755 – together we can work on a solution.