Report Streetlight Outage
If there’s a streetlight out in your neighborhood, please report it to us by completing and submitting the form below. It’s important you provide the:
- location of the streetlight,
- nearest cross street, and
- pole number - usually located on a metal strip attached to the pole; not all poles may have this metal strip.
If you are reporting more than one streetlight outage, please complete and submit a separate form for each streetlight outage.
If there is a streetlight out within the following municipalities, please use the contact information below to report an outage.
City, County, Town or Village | Email or Website | Phone Number |
Town of Bedford: Highway Department | 914.666.7669 | |
Town of Bethel | townofbethelny.us/streetlight-outage | |
Town of Big Flats | DPW@bigflatsny.gov | 607.562.8443 |
City of Binghamton: Public Works Department | signals@cityofbinghamton.com | 607.772.7020 |
Town of Caroline | highway@townofcaroline.com | 607.539.7610 |
Village of Cayuga Heights: Village Police Department | 607.257.1011 | |
Town of Cheektowaga | RRusiniak@tocny.org | 716.686.3450 or 716.686.3456 |
Town of Clifton Park | 888.286.6565 | |
Village of Clyde | 315.923.3971 | |
Town of Dryden | townhighway@dryden.ny.us | 607.280.0561 |
Village of Dryden | 607.844.8122 | |
City of Elmira: City Work Center | workcenter@cityofelmira.net | |
Town of Fallsburg: Police Department | 845.434.4422 | |
Village of Freeville | 607.591.9898 | |
City of Geneva: Public Works Department | streetlights@geneva.ny.us | 315.789.3101 |
Town of Hamburg | Non-Emergency: engineering@townofhamburgny.gov Emergency: psdispatch@townofhamburgny.gov or scrotty@townofhamburgny.gov | 716.649.6111, extension 2350 716.648.5111, extension 0 |
Town of Hartwick | 607.293.8134 | |
Town of Hillsdale | townclerkhdale@fairpoint.net | 518.325.5073 |
Town of Horseheads | mvanderhoff@townofhorseheads.org | 607.739.8783 |
Village of Horseheads | ddawson@horseheads.org | 607.739.5691, extension 7 (from 8 a.m. to 4 p.m.) or 607.795.5691 (after 7 p.m.) |
City of Ithaca: DPW | City of Ithaca online form | 607.274.6527 |
Town of Ithaca | publicworks@town.ithaca.ny.us | 607.273.1656 |
Town of Lancaster | Town of Lancaster online form | 716.683.1610 |
Village of Lancaster | Village of Lancaster online form | 716.683.1028 |
Town of Lockport | 716.439.9520 | |
Town of Macedon | highway@macedontown.net | 315.986.7852 |
Village of Newark | streetlights@villageofnewark.com | 315.331.4770 choose "0" for Operator, or 315.331.3701 |
Village of Newark Valley: DPW | vofnv@stny.rr.com | 607.642.8700 |
Town of Newfield: Highway Superintendent | 607.327.2480 | |
City of Oneonta: DPW | dpsinfo@oneonta.ny.us | 607.432.2100 |
Town of Owego | townstreetlighting@townofowego.com | 607.972.6077 |
Village of Owego: DPW | owegodpw@hotmail.com | 607.687.1101 |
Town of Plattsburgh: Building Maintenance Department | 518.562.6863 | |
Town of Sand Lake | sgallerie@sand-lake.us or sclemens@sand-lake.us | 518.766.6575 or 518.788.5232 (Daytime) or 518.674.2026, ext. 112 (Evening) |
Town of Thompson | Michael Messenger at waterandsewer@townofthompson.com | |
Village of Trumansburg | DPWsuper@trumansburg-ny.gov | 607.387.6501 |
Town of Tusten: Highway Department | tustenhighway@yahoo.com and supervisor@tusten.org | 845.252.7500 |
Town of Union | cpw@townofunion.com | 607.786.2950 |
Village of Union Springs | 315.889.7341 | |
Town of West Seneca: Electrical Department | wselectrical@twsny.org | 716.558.3227 (from 7 a.m. to 3:30 p.m.) |
NYSEG does not own or maintain the streetlights within these municipalities.
To report a non-streetlight power outage for your home or business, please use our online form.
To report a streetlight outage, please complete and submit the form below.