Residential Rebates
As the heating and cooling market evolves toward more energy-efficient options, we’re working to improve our programs to help our customers make an easy transition to clean energy.
As of June 30, 2025, we no longer offer residential rebates online or through the mail.
**Please note, any previously submitted applications with missing documentation or outstanding issues must be received/resolved no later than September 15, 2025. After this date, all outstanding applications will be canceled.
To inquire about the status of your previously submitted rebate, please call ICF (our rebate fulfillment contractor) at 855.846.2982.
For all other questions regarding the program, please email energy_efficiency@nyseg.com or call 800.572.1111
You can find a number of instant discounts on energy-efficient heating and cooling products at participating retailers—no paperwork required. In addition, check out the other Smart Energy Programs we offer.
Outstanding Applicants
**Previously submitted applications with missing documentation or outstanding issues must be received/resolved no later than September 15th, 2025. After this date, all outstanding applications will be canceled.
Click Here to Access Application Portal
Email:
To check your rebate status, call ICF (our rebate fulfillment contractor) at 855.846.2982. Rebates are processed in the order in which they are received and can take up to 4 to 6 weeks for processing.
Related information
Find out which Wi-Fi thermostats qualify for a $70 e-gift card through our Smart Savings Rewards Program.
Rebates are also available for electric heat pumps. To learn more, please visit our NYS Clean Heat Rebate Program website.
To learn more about energy efficient home improvements, visit the NYSERDA or ENERGY STAR® websites.