Our Outage Alerts will be temporarily unavailable beginning at 10:00PM on Tuesday, December 5th while we perform routine maintenance to enhance our service to you. We expect to complete this work by 2:00AM on Wednesday, December 6th. Thank you for your patience
Our Energy Assistance Program (EAP) helps eligible customers gain control of their energy bills.
EAP Monthly Bill Credit Benefit
Eligibility and enrollment:
If your HEAP grant has been applied to your active NYSEG account, an EAP monthly bill credit is automaticallyapplied to your NYSEG bill. It will display as a line item under your electricity and/or natural gas delivery charges on your NYSEG bill. Refer to the yellow highlighted information in the bill illustrated below.
We've expanded our eligibility requirements and you may qualify for EAP!
If you receive any of the following assistance, please submit proof of participation for enrollment in EAP:
Supplemental Security Income (SSI)
Supplemental Nutrition Assistance Program (SNAP)
Federal Public Housing Assistance
Veterans Pension and Survivor Benefits
Bureau of Indian Affairs General Assistance
Tribal Temporary Assistance for Need Families (TANF)
Food Distribution Program on Indian Reservations
Tribal Lands Head Start
Lifeline Telephone Service Program
HEAP grant applied to a fuel vendor other than NYSEG