NYSEG and RG&E Prepared to Meet Customer Needs During Weekend Weather

Companies Ready to Meet Warm Weather Challenges

BINGHAMTON, NY – July 19, 2019 (3:00 p.m. EST) —

NYSEG and RG&E, subsidiaries of AVANGRID Inc., announced today that the companies have taken measures to prepare the electric grid for the increased customer usage that is expected as temperatures rise throughout the upcoming weekend.

“NYSEG and RG&E are well-prepared to meet the needs of customers during the upcoming heatwave,” said Patricia Nilsen, Director of Emergency Preparedness for the companies. “Both companies have proactively worked to ensure that the electric system is prepared to handle the increased demand and that additional staffing is in place to meet any challenges that we may face as a result of the expected weather.”

Among the actions taken by the companies, non-emergency repairs and construction have been postponed to ensure needed power lines are available and in-service to meet customer demand. The companies have also increased staffing within their control center operations and have activated additional line crews to ensure a swift response should an outage occur. NYSEG and RG&E operations, in conjunction with the New York ISO, will continue to monitor the electric system around-the-clock in the coming days as the warm weather continues.

In addition to preparing the electric system for the weather ahead, both NYSEG and RG&E offer hot-weather conservation and safety tips, including:

  • During daylight hours, close curtains or shades to reduce penetration of heat into the home.
  • Make sure air-conditioner filters are clean and debris has been removed.
  • Turn off air conditioners when leaving home for extended periods of time.
  • Set your thermostat to a slightly warmer temperature if health permits.
  • Whenever possible, delay using major appliances such as pool pumps, washing machines, dryers and dishwashers until after 8 p.m.
  • Stay hydrated and take frequent breaks if working outdoors.


For information on cooling centers located across the state, click here (RG&E) or here (NYSEG).

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with approximately $32 billion in assets and operations in 24 states. AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving 3.2 million customers in New York and New England. Avangrid Renewables owns and operates 7.1 gigawatts of electricity capacity, primarily through wind power, with a presence in 22 states across the United States. AVANGRID employs approximately 6,500 people. AVANGRID supports the U.N.’s Sustainable Development Goals, received a Climate Development Project climate score of “A-,” the top score received in the utilities sector, and has been recognized for two consecutive years by Ethical Boardroom as the North American utility with the “best corporate governance practices.” For more information, visit avangrid.com.

About NYSEG: New York State Electric & Gas Corporation (NYSEG) is a subsidiary of AVANGRID, Inc. Established in 1852, NYSEG operates approximately 35,000 miles of electric distribution lines and 4,500 miles of electric transmission lines across more than 40% of upstate New York. We also operate more than 8,150 miles of natural gas distribution pipelines and 20 miles of gas transmission pipelines. We serve approximately 894,000 electricity customers and 266,000 natural gas customers. For more information, visit nyseg.com .

About RG&E: Rochester Gas and Electric Corporation (RG&E) is a subsidiary of AVANGRID, Inc. Established in 1848, RG&E operates approximately 8,800 miles of electric distribution lines and 1,100 miles of electric transmission lines. It also operates approximately 10,600 miles of natural gas distribution pipelines and 105 miles of gas transmission pipelines. It serves approximately 378,500 electricity customers and 313,000 natural gas customers in a nine-county region in New York surrounding the City of Rochester. For more information, visit rge.com.

Media Contact:

Michael Jamison


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