Company shifting resources to other utilities for assistance
BINGHAMTON, New York — August 10, 2020, 6:00 p.m. — NYSEG, a subsidiary of AVANGRID Inc., announced that all customers impacted by Tropical Storm Isaias in its Brewster division, which includes portions of Dutchess, Putnam and Westchester counties, have been restored. NYSEG encourages any customer without power to contact the company at 1.800.572.1131, at nyseg.com or via the NYSEG mobile app to report the issue and allow crews to investigate. Please note that while zero customers impacted by the tropical storm are without power, the company is responding to new incidents that occurred today, such as a motor vehicle accident that broke two poles and has disrupted service to a pocket of customers.
Providing Mutual Assistance:
As NYSEG made strong progress towards full restoration, the company expanded our work plan to include demobilizing excess resources to other impacted utilities. The assistance will provide additional manpower as utilities work to achieve complete restoration. The company has retained more than 800 company and contract resources to complete the work needed, including full patrols of the system to inspect work and complete any additional repairs.
For additional information, including storm preparation tips, storm safety information, generator safety information, restoration priorities and emergency resources, visit Outage Central at NYSEG.com and on the company’s social media pages:
- Facebook: @NYSEandG
- Twitter: @NYSEandG
Learn about the Iberdrola Group’s global pandemic response at its COVID-19 Hub.