NYSEG Crews Hard at Work for Full Restoration of Power for Customers After Powerful Wind Storm


  • Stay away from downed power lines – even lines that appear dormant can be dangerous.
  • NYSEG customers should call 1-800-572-1131 to report downed power lines or other hazardous situations.

LANCASTER, NEW YORK — February 26, 2019 — 1:30 p.m. NYSEG, a subsidiary of AVANGRID (NYSE: AGR), continues to deploy personnel to restore power to the approximately 1,400 remaining customers impacted by this week’s powerful wind storm. More than 100,000 NYSEG customers were affected by the wind storm that swept across the State.

All customers affected by the wind storm in the hardest hit area within NYSEG’s Lancaster Division are expected to be restored by 11:35 p.m. tonight.

Company crews will work until every customer is restored and then shift to patrolling the system to further repair and reinforce electrical infrastructure. More than 2,000 line, tree and service and support personnel responded to this weather event. Additionally, the Company is coordinating with emergency officials for drone flight patrols of the transmission system today; which will be followed by manned aerial patrols in the next few days.

NYSEG would like to thank local, county and state elected and municipal officials, and fire, police and emergency services personnel for their support and assistance throughout this wind storm event. The company is also appreciative of the efforts of contract and mutual aid workers who worked hand-in-hand with our crews to restore power to our customers safely and as quickly as possible.

NYSEG encourages customers to sign up for Outage Alerts to receive updates throughout the day automatically by phone, text, or email as the company updates the status of the restoration process in their area. This information is also available online at http://www.nyseg.com/Outages/outageinformation.html

The Company has additional safety information at NYSEG.com and on the company’s Facebook and Twitter pages.



Media Contacts:

  • Kevin Ortiz, NYSEG
    203.499.3496 (business hours)
  • 24/7 Media Hotline
    833.MEDIA.55 (833.633.4255)
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