NYSEG Thanks Customers for Reducing Natural Gas Usage Overnight, Company Monitoring System as Repairs Continue

Binghamton, N.Y. — December 30, 2020, 3:30 p.m. — New York State Electric and Gas (NYSEG) is thanking customers in Chemung County who voluntarily reduced natural gas consumption over the last 24 hours in response to the company’s request to ensure safe delivery of natural gas service. Affected customers can resume normal use of natural gas service.
NYSEG continues to work with Corning Natural Gas as they make repairs to the system and take interim steps to increase natural gas flow that feeds NYSEG customers in Chemung County. The request came after an issue was identified by Corning Natural Gas which impacts NYSEG natural gas delivery to several municipalities. The affected communities are: Town of Ashland, Town of Big Flats, City of Elmira, Town of Elmira, Village of Wellsburg, Village of Elmira Heights, Town of Southport.

NYSEG continues to monitor the system as repairs are being made. NYSEG will update customers and community leaders as repairs are made and asks customers to remain on alert for any further updates or appeals for voluntary reduction of natural gas usage.

As a safety reminder, in the event of a natural gas emergency, customers should contact NYSEG at 800.572.1121 or 911 from a safe location. Customers should ensure functionality of their CO detectors and replace batteries as needed.

For additional information, including natural gas safety tips, visit the NYSEG webpage for natural gas leaks and carbon monoxide exposure. Customers are also encouraged to follow the company’s social media pages:

  • Facebook: @NYSEandG
  • Twitter: @NYSEandG

We appreciate our customers’ voluntary efforts as we continue to keep everyone safe and warm by maintaining gas delivery to all of our customers.

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About NYSEG: New York State Electric & Gas Corporation (NYSEG) is a subsidiary of AVANGRID, Inc. Established in 1852, NYSEG operates approximately 35,000 miles of electric distribution lines and 4,500 miles of electric transmission lines across more than 40% of upstate New York. It also operates more than 8,150 miles of natural gas distribution pipelines and 20 miles of gas transmission pipelines. It serves approximately 894,000 electricity customers and 266,000 natural gas customers. For more information, visit nyseg.com.

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with approximately $36 billion in assets and operations in 24 U.S. states. With headquarters in Orange, Connecticut, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 6,600 people. AVANGRID supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2019 and 2020 by the Ethisphere Institute. For more information, visit avangrid.com.

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