3:30 P.M. - NYSEG Crews Respond as Another Round of Severe Storms Moves Through Region

Field crews were strategically placed, ready to respond
 

Binghamton division, which includes, Broome, Chenango, Tioga Counties most impacted


BINGHAMTON, N.Y. — July 21, 2026, 3:30 p.m. — New York State Electric & Gas (NYSEG) is responding as another round of severe storms move through the region. Current forecasts have called for scattered thunderstorms through the afternoon and evening. Strong wind gusts of up to 65mph are possible in some areas, which can create the potential for downed trees and limbs, infrastructure damage and extended outages.

Currently, there are approximately 3,860 outages across NYSEG territory. The Binghamton division, which includes Broome, Chenango, and Tioga counties has the most impact with just over 3,300 customers without power.

More than 400 field service personnel have been working across the region to restore power after this past weekend’s storm event and remained engaged, ready to respond to the next severe weather threat. The company’s storm readiness team has been monitoring weather forecasts, planning, readying crews and equipment, mobilizing employees for storm duty and having additional contract tree and line crews ready to help restore service should outages occur. Crews will continue working to restore power to all customers.
 

How to Stay Up-to-Date

NYSEG will continue to provide updates throughout the event to the general public on the companies’ social media channels (Facebook and X). The companies also offer customers the following reminders to stay safe if power outages do occur. 

NYSEG urges customers to remain away from storm debris as it may contain downed wires or other damaged equipment. Customers should assume all downed wires are energized and dangerous and should be reported by calling NYSEG’s emergency line at 1.800.572.1131 or calling 911.

Safety Tips

The company also offers customers the following reminders to prepare for the storm and stay safe if power outages do occur. 

  • Sign up for Outage Alerts to receive updates automatically by phone, text, or email as the Company updates the status of the restoration process in their area. Customers can sign up for outage alerts by visiting here for NYSEG.
  • Customers can use the NYSEG mobile app to report and check the status of outages. To download the application, customers should search “AVANGRID” in the Apple or Android app stores and select “NYSEG.” The application is free to download.
  • Keep battery-operated flashlights and radios on hand, along with supplies of drinking water and non-perishable foods. 
  • Make sure that smart phones, tablets, and other mobile devices are fully charged. 
  • Fill your car’s fuel tank. 
     

Stay away from downed wires:

  • Stay at least 30 feet from a downed power line.
  • If a downed wire comes in contact with your vehicle, stay inside and wait for help. If you must get out because of fire or other danger, jump clear of the vehicle to avoid any contact with the vehicle and the ground at the same time. Land with your feet together and hop with feet together or shuffle away; don’t run or stride.
  • NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

During a power interruption:

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • To report a power interruption, contact NYSEG at 1.800.572.1131.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

Power restoration priorities:

The Company's first priority is to respond to reports of downed power lines to keep the public safe. NYSEG customers are asked to call 1.800.572.1131 to report downed wires.

Once this vital public safety work is complete, the Company will:

  • Assess the damage to the electricity delivery system.
  • Develop a detailed restoration plan.
  • Make repairs as quickly as possible.

For additional information, including storm preparation tips, storm safety information, generator safety information, restoration priorities and emergency resources, visit Outage Central at NYSEG.com and on the company’s social media pages:

•    Facebook: @NYSEandG
•    Twitter/X: @NYSEandG
•    Instagram: @nyseg.co
 

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Media Contact:

Alexis Arnold
alexis.arnold@avangrid.com
585.953.3159