6:45 P.M. - NYSEG Restores Power to More Than 90 Percent of Affected Customers in Oneonta Division


Crews will continue work overnight to restore power to remaining customers
 

Dry ice and bottled water distribution will continue from 8 a.m. to 9 p.m. on Sunday for affected customers

 


BINGHAMTON, N.Y. — November 14, 2026 | 6:45 p.m. — New York State Electric & Gas (NYSEG) crews have restored power to more than 90 percent of customers who were affected by Thursday’s snowstorm. Fewer than 2,500 customers remain without power. NYSEG expects the majority of remaining customers will have power back by noon Sunday.

To accommodate customers who remain without power, dry ice and bottled water will continue to be distributed at the company’s Oneonta Service Center on Sunday. Details are below:
 

Additional details are below. 

Sunday, November 15, 2026 | 8 a.m. – 9 p.m.*
NYSEG Oneonta Service Center
65 Country Club Road
Oneonta, NY 13820

*While supplies last

More than 30,000 customers were affected by Thursday’s snowstorm, which brought more than a foot of wet, heavy snow in some areas. The weight of snow on trees that still had leaves caused trees and limbs to fall onto poles, wires and other electrical infrastructure. Fallen trees blocked roadways, contributing to slowed restoration efforts. Crews continue to work around the clock in challenging conditions to restore power to those affected.   

Additional company and contract crews were mobilized to support those already responding. NYSEG continues to use resources from across the state to help expedite restoration efforts. Crews will continue their work until every customer has their power restored. 

NYSEG urges customers to remain away from storm debris as it may contain downed wires or other damaged equipment. Customers should assume all downed wires are energized and dangerous and should be reported by calling NYSEG’s emergency line at 1.800.572.1131 or calling 911.

NYSEG will provide regular updates to the general public until complete restoration via the Company’s social media channels (Facebook, Instagram, and X). The Company also offers customers the following reminders to stay safe during a power outage:

 

Outage Information

  • Sign up for Outage Alerts to receive updates automatically by phone, text, or email as the company updates the status of the restoration process in their area. Customers can sign up for outage alerts by visiting here for NYSEG.
  • Customers can use the NYSEG mobile app to report and check the status of outages. To download the application, customers should search “Avangrid” in the Apple or Android app stores and select “NYSEG.” The application is free to download.

Stay away from downed wires:

  • Stay at least 30 feet from a downed power line.
  • If a downed wire comes in contact with your vehicle, stay inside and wait for help. If you must get out because of fire or other danger, jump clear of the vehicle to avoid any contact with the vehicle and the ground at the same time. Land with your feet together and hop with feet together or shuffle away; don’t run or stride.
  • NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

During a power interruption:

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • To report a power interruption, use the NYSEG Mobile App, visit nyseg.com or contact NYSEG at 1.800.572.1131.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

Power restoration priorities:

The company's first priority is to respond to reports of downed power lines to keep the public safe. NYSEG customers are asked to call 1.800.572.1131 to report downed wires. Once this vital public safety work is complete, the Company will:

  • Assess the damage to the electricity delivery system.
  • Develop a detailed restoration plan.
  • Make repairs as quickly as possible.

For additional information, including storm preparation tips, storm safety information, generator safety information, restoration priorities and emergency resources, visit Outage Central at NYSEG.com and on the Company’s social media pages:

•    Facebook: @NYSEandG
•    Twitter/X: @NYSEandG
•    Instagram: @nyseg.co
 

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Media Contact:

Michael Baggerman
mbaggerman@nyseg.com
716.368.1284