Company urges customers to sign up for �Outage Alert� service
to receive information about outages affecting their homes or businesses
FOR IMMEDIATE RELEASE
AUGUSTA, Maine Dec. 28, 2016 Central Maine Power Company, a subsidiary of AVANGRID, Inc. (NYSE: AGR), has been monitoring weather forecasts and is prepared for a major winter storm that could bring heavy, wet snow and strong winds to Maine Thursday and Friday.
CMP's storm readiness teams have been holding planning meetings, and the company is pre-positioning personnel and equipment to ensure that adequate resources are in place to restore power outages that might occur as a result of the storm. If needed, the company can also call on resources from the other AVANGRID energy companies in Connecticut and New York, as well as contractors and regional mutual assistance partners. The company is also coordinating its preparations with the Maine Emergency Management Agency and county emergency management personnel.
Current forecasts call for a major winter storm to track up the Maine coast, producing heavy, wet snow and gusty winds on Thursday and Friday that could bring down trees and power lines.
Every hour of every day, we are prepared to respond to power interruptions, but in a case like this, all employees throughout the company are on heightened alert, said Sara Burns, president and CEO of CMP. Our customer relations centers, line crews, and other personnel are prepared, and we have materials on hand to repair any damage to our electricity delivery systems.
CMP offers customers the following tips to prepare for the storm and stay safe and comfortable if power outages do occur.
Before a storm strikes:
Enroll in the free CMP Alerts service, which provides the latest information about power outages by text message, email, or voice message.
Keep battery-operated flashlights and radios on hand, along with supplies of drinking water and non-perishable foods.
Make sure that smart phones, tablets, and other mobile devices are fully charged.
Fill your car's fuel tank.
During a power interruption:
Power outages can be reported on line at CMP's mobile-friendly website (
) or by calling 1.800.696.1000. Our systems automatically create a work order and set the stage for dispatch of crews to the outage location.
Never use grills or camp stoves indoors they can give off dangerous gases.
Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours or longer if you minimize the opening of refrigerator and freezer doors.
Turn off or unplug major appliances to avoid overloading circuits when power is restored.
For customers with generators:
Hire a licensed electrician to install permanent generators and transfer switches.
Properly ground all portable generators.
Carefully read and observe all instructions in your generator's operating manual.
Never run a generator indoors, or even in an open garage.
If your carbon monoxide detector goes off get out of the building immediately and call 911.
Do not store fuel indoors or try to refuel a generator while it's running.
After Power Is Restored
Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
If a basement or home was flooded, have an electrician check the home before contacting CMP to have services turned on.
Replenish any emergency supplies used during the storm.
The company urges customers to use caution if they see downed lines.
Everyone should stay clear of any downed power lines or fallen trees that may be tangled in the lines, said CMP Spokesperson Gail Rice. "All downed lines should be considered live and dangerous. Customers should leave the clean-up to our crews, who are trained and equipped to handle these situations safely."
CMP also reminds drivers to use caution when approaching utility crews. The working conditions are difficult, and the workers appreciate everyone's consideration for their safety.
Additional information on storm safety and restoration, including a town-by-town listing of outages in the CMP service area with an area map, can be found on CMP's web site at www.cmpco.com.
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About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a diversified energy and utility company with more than $30 billion in assets and operations in 25 states. The company operates regulated utilities and electricity generation through two primary lines of business. Avangrid Networks includes eight electric and natural gas utilities, serving 3.1 million customers in New York and New England. Avangrid Renewables operates 6.3 gigawatts of electricity capacity, primarily through wind power, in states across the United States. AVANGRID employs 7,000 people. The company was formed by a merger between AVANGRID and UIL Holdings Corporation in 2015. IBERDROLA S.A. (Madrid: IBE), a worldwide leader in the energy industry, owns 81.5% of AVANGRID. For more information, visit www.avangrid.com.
About CMP: Central Maine Power Company (CMP) is a subsidiary of AVANGRID, Inc. (NYSE: AGR). As Maine's largest electricity transmission and distribution utility, CMP serves 620,000 homes and businesses, representing about 80% of Maine's customer base. J.D. Power and Associates has ranked the company #1 in customer satisfaction seven times. For more information, visit www.cmpco.com.