NYSEG Expects All Customers to Have Power Restored by 11 p.m. Saturday

Additional damage to poles and circuits discovered during response efforts

Dry ice and bottled water distribution continues until 8 p.m. at Pawling Fire Department in Brewster division


BREWSTER N.Y. — June 13, 2026, 4:15 p.m.— New York State Electric & Gas (NYSEG) crews have discovered additional damage to poles and circuits in the Brewster division during their response to this week’s storm and now expect to have service restored to all customers by 11 p.m. on Saturday. The Company will continue to support its customers who are without power by distributing bottled water and dry ice at the Pawling Fire Department until 8 p.m.

Details about the distribution event are below. The event will continue until supplies are exhausted. 

Saturday, June 13, 2026 | Until 8 p.m.

Pawling Fire Department

25 South Street

Pawling, NY 12564

Event will continue until supplies are exhausted

 

Since Thursday afternoon, more than 15,000 customers in Brewster division - which includes Dutchess, Westchester, and Putnam Counties – were affected by storms. Currently, fewer than 400 customers are without power.

Fallen trees are the primary cause of the outages. Not only have trees damaged multiple poles and circuits, they also fell into the road, blocking access for crews to make the necessary repairs. While crews now have improved access to respond to the outages, additional damage to poles and circuits were discovered. 

NYSEG encourages customers to check online for their individual estimated times of restoration which will be updated as efforts continue.

NYSEG urges customers to remain away from storm debris as it may contain downed wires or other damaged equipment. Customers should assume all downed wires are energized and dangerous and should be reported by calling NYSEG’s emergency line at 1.800.572.1131 or contacting 911.

 

NYSEG will provide regular updates to the general public until complete restoration via the Company’s social media channels (Facebook, Instagram, and X). The company also offers customers the following reminders to stay safe during a power outage:

Outage Information:

  • Sign up for Outage Alerts to receive updates automatically by phone, text or email as the Companies updates the status of the restoration process in their area. Customers can sign up for outage alerts by visiting here for NYSEG.
  • Customers can use the NYSEG mobile app to report and check the status of outages. To download the application, customers should search “Avangrid” in the Apple or Android app stores and select “NYSEG”. The application is free to download.

Stay Away from Downed Wires:

  • Stay at least 30 feet from a downed power line.
  • If a downed wire comes in contact with your vehicle, stay inside and wait for help. If you must get out because of fire or other danger, jump clear of the vehicle to avoid any contact with the vehicle and the ground at the same time. Land with your feet together and hop with feet together or shuffle away; don’t run or stride.
  • NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

During a Power Interruption:

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • To report a power interruption, contact NYSEG at 1.800.572.1131.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

Power Restoration Priorities:

The companies’ first priorities are to respond to reports of downed power lines to keep the public safe. NYSEG customers are asked to call 1.800.572.1131 to report downed wires. Once this vital public safety work is complete, the Companies will:

  • Assess the damage to the electricity delivery system.
  • Develop a detailed restoration plan.
  • Make repairs as quickly as possible.

For additional information, including storm preparation tips, storm safety information, generator safety information, restoration priorities and emergency resources, visit Outage Central at NYSEG.com and on the company’s social media pages:

•    Facebook: @NYSEandG
•    Twitter/X: @NYSEandG
•    Instagram: @nyseg.co
•    Facebook: @RochGandE
•    Twitter/X: @RGandE
•    Instagram: @rochestergasandelectric

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Media Contact:
Michael Baggerman
mbaggerman@nyseg.com
716.368.1284