NYSEG Preparing for Severe Thunderstorms

Company has pre-staged additional crews and equipment ahead of forecasted weather

Brewster, NY — September 6, 2025 — New York State Electric & Gas (NYSEG) is preparing for the potential impacts of severe thunderstorms expected across the Eastern part of the state this afternoon. As a result of the storm, customers may experience service disruptions. The storm is expected to impact NYSEG’s Brewster division, which includes parts of Dutchess, Putnam, and Westchester counties. NYSEG is pre-staging crews in the division, ready to respond if outages occur.


Current forecasts call for severe thunderstorms beginning around 2 p.m. with damaging winds upwards of 50-65 miles per hour, then moving north across the region. The Company urges customers to monitor local forecasts and prepare for the possibility of service interruptions.


The company’s storm readiness team has been monitoring weather forecasts, planning, readying crews and equipment, mobilizing employees for storm duty and have additional contract tree and line crews ready to help restore service should outages occur. 

Company Preparations  

Readying Crews 
In preparation for the event, the Company has pre-staged 60 additional line and 30 tree personnel in Brewster to assist with restoration efforts if needed. Company and contractor crews will be onsite and prepared to facilitate an effective and efficient response should outages occur. 


Equipment Summary 
The line and tree crews will be prepared to respond to any severe wind-related issues with bucket trucks, auger trucks, wood chippers, dump trucks, and backhoes.


How to Stay Up to Date 
NYSEG will continue to provide updates throughout the event to the general public on its social media channels (Facebook, Instagram, and X).

Safety Tips

The Company also offers customers the following reminders to prepare for the storm and stay safe if power outages do occur.

  • Sign up for Outage Alerts to receive updates automatically by phone, text, or e-mail as the Company updates the status of the restoration process in the area. Customers can sign up for outage alerts by visiting here.
  • Customers can use the NYSEG mobile app to report and check the status of outages. To download the application, customers should search “AVANGRID” in the Apple or Android app stores and select “NYSEG.” The application is free to download. 
  • Keep battery-operated flashlights and radios on hand, along with supplies of drinking water and non-perishable foods.
  • Make sure that smart phones, tablets, and other mobile devices are fully charged.
  • Fill your car’s fuel tank. 

Stay Away From Downed Wires

  • Stay at least 30 feet from a downed power line.
  • If a downed wire comes in contact with your vehicle, stay inside and wait for help. If you must get out because of fire or other danger, jump clear of the vehicle to avoid any contact with the vehicle and the ground at the same time. Land with your feet together and hop with feet together or shuffle away; don’t run or stride.
  • NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations. 

During a Power Interruption

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • To report a power interruption, contact NYSEG at 1.800.572.1131.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors. 

Power Restoration Priorities

The Company’s first priority is to respond to reports of downed power lines to keep the public safe. Customers are asked to call 1.800.572.1131 to report downed wires. Once this vital public safety work is complete, the Company will:

  • Assess the damage to the electricity delivery system.
  • Develop a detailed restoration plan.
  • Make repairs as quickly as possible. 

For additional information, including storm preparation tips, storm safety information, generator safety information, restoration priorities and emergency resources, visit Outage Central at NYSEG.com and on the company’s social media pages:

  • Facebook: @NYSEandG
  • X (Formerly Twitter): @NYSEandG
  • Instagram: @nyseg.co

NYSEG is a subsidiary of Avangrid, Inc.  

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Media Contact:

Florencia Feleder
florencia.feleder@avangrid.com
838.292.6869

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