Our Company 
news release

NYSEG and RG&E Ready to Meet Customers’ Summer Power Needs

Rochester, NY – NYSEG and RG&E do not anticipate any problems delivering electricity this summer when hot, humid weather
will spur increased electricity use and that increased use will cause considerable additional stress on the companies’ electricity delivery equipment.

“Providing safe, reliable service to our customers is a top priority all year long, but we pay particular attention to making sure our systems are in good working order ahead of the high-demand summer months,” said Mark S. Lynch, president of NYSEG and RG&E.

To help prepare for higher summer demand for electricity, NYSEG and RG&E accelerate reliability practices including:

  • Tree trimming. (Trees coming into contact with power lines are a leading cause of power interruptions.)
  • Ongoing comprehensive maintenance.
  • Visual inspections of equipment.
  • Helicopter patrols of key facilities.
  • As warranted, high-tech inspection and testing of substation equipment.

Records for Demand
“Load” is the total electricity demand by all customers at a point in time, and it is a good real-time indicator of how much electricity is being consumed. When load peaks, it is largely as a result of weather and economic conditions. Below are NYSEG’s and RG&E’s summer 2010 peak loads and all-time record peak loads. (Note: A megawatt serves approximately 800 to 1,000 homes.)

  • NYSEG’s summer 2010 peak load: 3,178 megawatts (mw) on July 8
  • NYSEG’s all-time record peak load: 3,299 mw on August 2, 2006
  • RG&E’s summer 2010 peak load: 1,633 mw on July 8
  • RG&E’s all-time record peak load: 1,744 mw on August 1, 2006

What’s Different This Summer?
A high-voltage transformer at an Elmira-area NYSEG substation that has been out of service for an extended period has now been replaced. This transformer is important because it serves bulk power substations in the Southern Tier and also helps control the flow of power across the state. The measures NYSEG took to help compensate for the loss of the transformer remain in place, making the electricity delivery system in the Elmira area and the Sothern Tier more robust.

How to Use Energy Wisely This Summer
NYSEG and RG&E always encourage customers to use energy wisely – here are some tips for the summer months:

  • Keep curtains or blinds closed on hot, sunny days.
  • During the hottest parts of the day, close windows and doors to keep heat out.
  • Consider using fans instead of air conditioners.
  • When you do use air conditioners, keep the thermostat set at 78 degrees or higher.
  • Turn off air conditioners when you leave home.
  • Turn off unused lights, TVs, computers and stereos.
  • When the weather permits, hang laundry outside to dry instead of using a clothes dryer.

For more information on using energy wisely, visit http://bit.ly/mgr9kv or http://bit.ly/jFBsc7.

Be Prepared for Power Interruptions
Summer also means the likelihood of occasional strong thunderstorms that can cause lightning-quick damage to electricity delivery systems. NYSEG and RG&E encourage customers to always be prepared for power interruptions. More information is available in the companies’ Weathering Storm Emergencies brochure at http://bit.ly/kVoEYg and http://bit.ly/jNmOXk.

About NYSEG, RG&E and Iberdrola USA: NYSEG and RG&E are subsidiaries of Iberdrola USA. NYSEG serves 878,000 electricity customers and 261,000 natural gas customers across more than 40% of upstate New York. RG&E serves 367,000 electricity customers and 303,000 natural gas customers in a nine-county region centered on the City of Rochester. Iberdrola USA, a subsidiary of global energy leader Iberdrola, S.A., is an energy services and delivery company with more than 2.4 million customers in upstate New York and New England. We are a team of dedicated individuals working as one to deliver value to our customers, employees and shareholders. By providing outstanding customer service and exceptional reliability, while holding safety and the environment in high regard, we aspire to be a world-class energy company. For more information, visit www.nyseg.com, www.rge.com and www.iberdrolausa.com.