Our Company 
news release

NYSEG’s Flood Response Army Making Good Progress Restoring Electricity Service 

 >> To report electric emergencies and power interruptions, NYSEG customers  should call 1.800.572.1131; to report natural gas emergencies, 1.800.572.1121.

 >> If you smell natural gas, get up, get out and call your natural gas company or 911  from another location. Do not light matches, use any electrical appliances, turn lights on  or off, or use the phone at the location of the suspected leak – any of these actions could  provide a source of ignition for any natural gas that is present.

 >> Stay out of flooded basements! Energized wiring or outlets below the water line may  pose a hazard; natural gas service in a flooded basement may also pose a danger.

 >> Stay away from downed power lines. Even lines that appear “dead” can be deadly.

>> Dry ice and bottled water locations: http://www.nyseg.com/Outages/dryice.html. Thus far, NYSEG has distributed more than 438,000 pounds of dry ice and 80,000 gallons of bottled water.
Binghamton, NY – NYSEG has restored electricity service to more than 43,000 of the 44,000 customers who lost power as a result of flooding and other damage from Tropical Storm Lee. NYSEG’s flood response team of 900-plus is continuing to restore electricity service.

NYSEG currently has approximately 900 customers without power and continues to make significant progress toward restoring service to all customers who can have it safely restored. In some cases restoration work may be delayed because:
• Municipal officials must approve service restoration.
• Electric code requirements have not been met.
• Natural gas safety issues prevent it.

Status of Natural Gas Service
Approximately 6,000 natural gas customers are without service as a result of flooding in Apalachin, Conklin, Binghamton, Vestal, Endicott, Endwell, Johnson City, Candor and Kirkwood. NYSEG is prepared to have 90% of the natural gas system restored by Saturday. Restoration is dependent on local codes, requirements and directives; safe and adequate access to remaining areas; proper repair of customer-owned equipment.

Natural Gas Main Repairs – Vestal 
A natural gas main break as a result of a wash out on Main Street in Vestal has been repaired. Service has been restored to the 1,300 customers who were affected by the main break, except where NYSEG has been unable to gain access to homes or businesses.  

Plans for Restoring Natural Gas Service in the Village of Owego
The Village of Owego was devastated by floodwaters from the Susquehanna River. Now that floodwaters have receded, NYSEG has shut off natural gas services, assessed damage to the natural gas delivery system and is currently making repairs to restore service where conditions permit. Part of the village is served by a medium-pressure natural gas system and other parts are served by a low-pressure system. Customers served by the low-pressure system will be without service for considerably longer than those served by the medium-pressure system.