NYSEG in the Homestretch of Massive Power Restoration Effort
Our Company 
news release

NYSEG in the Homestretch of Massive Power Restoration Effort

>> NYSEG urges customers to stay away from downed power lines – even lines that appear dead can be deadly. NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations.

>> Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas and away from windows and doors.

>> NYSEG’s natural gas emergency number: 1.800.572.1121

>> The latest outage information: http://www.nyseg.com/Outages/outageinformation.html or 1.800.572.1131.

>> Dry ice and bottled water: Customers in Westchester, Putnam and Dutchess counties should contact their town officials about distribution of NYSEG dry ice and bottled water.

>> Shelters and warming stations: http://www.nyseg.com/Outages/shelterlocations.html

>> Follow us on Twitter: @NYSEandG www.twitter.com/nyseandg

>> This is the final update for this event. 

Rochester, NY – NYSEG expects to complete power restoration work in its Brewster Division (parts of Westchester, Putnam and Dutchess counties) by later today, as expected. Crews have now restored 97% of the 109,000 services that were interrupted as a result of the “October Surprise” snowstorm. Approximately 3,100 NYSEG customers in the Brewster Division are currently without service.

“We appreciate our customers’ patience and understanding as we complete our work,” said Mark S. Lynch, president of NYSEG and RG&E (Rochester Gas and Electric). “We also owe our gratitude to the law enforcement agencies, fire departments, highway departments, emergency management personnel and local officials that have helped us immensely. Without their support, our work would be considerably more difficult.”

NYSEG asks any customers who still do not have power to call 1.800.572.1131.

Please note:

• NYSEG customers should take note that during the power restoration effort there are times when crews must temporarily shut off power to an area to make repairs.

• Even after power is restored in each area, customers will continue to see NYSEG and contract crews doing clean-up work and, in some cases, making permanent repairs where temporary repairs were made earlier.