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payment help

We are here to help

The last thing we want to do is shut off your electricity and natural gas service for nonpayment. If you are having difficulty paying your bill, don't wait, call us at 1.888.315.1755 (Monday through Friday, 7 a.m. to 7 p.m., excluding holidays). The sooner you call, the sooner we can work together on a solution. Here are a few of the services we have to assist you.

NYSEG Services:

Helpful Information Sheets: (These files are available in PDF format)