smart meters

Smart Meters

What is a smart meter?
A smart meter is a natural gas and/or electric meter with two-way communications between the meter and our systems. The smart meter will transmit usage and meter status data to us. This will ensure your monthly bills are based on actual usage. More than 65 million smart meters have been installed across the U.S.

Who will receive smart meters?
As part of Energy Smart Community, we plan to install approximately 12,400 electric and 7,300 natural gas smart meters in Tompkins County. We expect to expand this program to all customers in our service territory over the next few years. Please click here to see a map of the meter upgrade area.

Portions of the towns listed below will be receiving smart meters. Click on your town to see if your address is listed.


 Town  Planned Installation Start Date*
 Dryden   July 31
 Etna   August 21
 Freeville   July 31
 Groton   August 7
 Ithaca   July 10


  August 7








*Dates are subject to change.


What do I need to do?
As long as we can access both your natural gas and electric meter, there is no need for you to do anything. If we are unable to access the meters, we will be reaching out to you to make the appropriate arrangements.

How does a smart meter benefit me?

  • No more estimated bills. That’s right, every month your bill will be based on an actual meter reading!
  • You will be able to monitor your energy use, make more informed decisions on how you use energy and what pricing options plans may work best for you. 
  • If there is a power outage, we will automatically be informed right away, allowing us to be able to send repair crews faster and restore your power more quickly. 
  • You will have more information to help you determine if participation in our Smart Savings Rewards program or any of our Energy Efficiency programs can reduce your energy costs.

For more information about smart meters, view our frequently asked questions.

Learn how to read your smart meter with our guide.

Cornell Cooperative Extension of Tompkins County is offering informational sessions starting May 2. Please visit their website for a listing of locations and times.

Please continue to visit this website for more information as it becomes available!