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smart meters

Smart Meters

What is a smart meter?
A smart meter is a natural gas or electric meter that can digitally send meter readings to us.  Smart meters enable a two-way communication between the meter and our system.

Who is getting a smart meter?
As part of the Energy Smart Community, approximately 12,400 homes and businesses in Tompkins County will start receiving smart meters in April. These customers are representative of the demographics of our statewide service area. Please click here to see a map of the meter upgrade area.

Portions of the towns listed below will be receiving smart meters. Click on your town to see if your address is listed.


What do I need to do?
As long as we can access both your natural gas and electric meter, there is no need for you to do anything. If we are unable to access the meters, we will be reaching out to you to make the appropriate arrangements.

How does a smart meter benefit me?

  • No more estimated bills. That’s right, every month your bill will be based on an actual meter reading!
  • You will be able to monitor your energy use, make more informed decisions on how you use energy and what pricing options plans may work best for you. 
  • If there is a power outage, we will automatically be informed right away, allowing us to be able to send repair crews faster and restore your power more quickly. 
  • You will have more information to help you determine if participation in our Smart Savings Rewards program or any of our Energy Efficiency programs can reduce your energy costs.

For more information about smart meters, view our frequently asked questions.

Please continue to visit this website for more information as it becomes available!