NYSEG Responding After Damage to the Natural Gas System in Sennett

BINGHAMTON, N.Y. — July 11, 2022, 5:30 p.m. — New York State Electric & Gas (NYSEG) is making emergency repairs to the natural gas delivery system in the town of Sennett, which has had service disrupted to approximately 200 customers. The company announced that gas operations crews will work throughout the overnight hours to make safe the situation, repair damage to its infrastructure and complete necessary pressure checks of the system. As a result, crews have already begun disconnecting natural gas service to impacted customers to complete the necessary repairs. To restore service once repairs are complete, crews will have to access each customers’ home to safely re-light customer appliances. Restorations are expected to be completed within 24 hours, with the exception of customers who are not home to allow access to appliances. Those customers are encouraged to call 800.572.1121 to schedule a time for NYSEG personnel to restore service.

The company recognizes the inconvenience caused by the outage. NYSEG will provide updates on their website and social media channels (Facebook and Twitter). Customers should also sign up for outage alerts and download the NYSEG mobile app to get the most up-to-date information.

NYSEG is a subsidiary of AVANGRID, Inc.

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About NYSEG: New York State Electric & Gas Corporation (NYSEG) is a subsidiary of AVANGRID, Inc. Established in 1852, NYSEG operates approximately 35,000 miles of electric distribution lines and 4,500 miles of electric transmission lines across more than 40% of upstate New York. It also operates more than 8,150 miles of natural gas distribution pipelines and 20 miles of gas transmission pipelines. It serves approximately 894,000 electricity customers and 266,000 natural gas customers. For more information, visit nyseg.com.

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $40 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns and operates eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by JUST Capital in 2021 and 2022 as one of the JUST 100 companies – a ranking of America’s best corporate citizens. In 2022, AVANGRID ranked second within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit avangrid.com.


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