NYSEG Responding as Strong Winds Continue

Severe winds cause power outages across Dutchess, Putnam, and Westchester counties 


BREWSTER, N.Y. — November 30, 2022, 5:30 PM — New York State Electric & Gas (NYSEG) is responding as severe winds continue to impact the region this evening. Currently, approximately 5,184 customers in the company’s Brewster division, which includes Dutchess, Putnam, and Westchester counties, are without power. With strong winds expected to continue through tomorrow morning, additional service disruptions are possible. The company’s storm response teams are fully engaged and had pre-staged crews earlier today in advance of the storm. Additionally, NYSEG is moving additional crews from less impacted areas of the state to the Brewster division to support its restoration efforts. 

Severe winds are expected to continue throughout the night and into Thursday morning. Crews are currently working to assess the damage, make safe downed wires, clear fallen tree debris from the roads and restore power, when it is safe and possible to do so. The company is also coordinating response efforts with state and local emergency management authorities. 

Early reports from the field indicate damage from the storm includes downed power lines and broken poles. The company urges customers to remain away from storm debris, as it may contain downed wires or other damaged equipment. All downed wires should be assumed as energized and be reported by calling NYSEG’s emergency line at 1.800.572.1131 or contacting 911.

NYSEG will continue to provide updates throughout the event to the general public on the company’s social media channels (Facebook and Twitter). The company also offers customers the following reminders to stay safe if power outages do occur.

 

 

 

Outage Information

  • Sign up for Outage Alerts to receive updates automatically by phone, text, or email as the company updates the status of the restoration process in their area. Customers can sign up for outage alerts by visiting nyseg.com/alerts.
  • Customers can use the new NYSEG Mobile App to report and check the status of outages. To download the application, customers should search “AVANGRID” in the Apple or Android app stores and select “NYSEG”. The application is free to download.

Stay Away From Downed Wires

  • Stay at least 30 feet from a downed power line.
  • If a downed wire comes in contact with your vehicle, stay inside and wait for help. If you must get out because of fire or other danger, jump clear of the vehicle to avoid any contact with the vehicle and the ground at the same time. Land with your feet together and hop with feet together or shuffle away; don’t run or stride.
  • NYSEG customers should call 800.572.1131 to report downed power lines or other hazardous situations.

During a Power Interruption

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • To report a power interruption, use our Mobile App, visit nyseg.com or contact NYSEG at 800.572.1131.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

Power Restoration Priorities

The company’s first priority is to respond to reports of downed power lines to keep the public safe. NYSEG customers are asked to call 800.572.1131 to report downed wires. Once this vital public safety work is complete, the company will:

  • Assess the damage to the electricity delivery system. 
  • Develop a detailed restoration plan.
  • Make repairs as quickly as possible.

For additional information, including storm preparation tips, storm safety information, generator safety information, restoration priorities and emergency resources, visit Outage Central at nyseg.com and on the company’s social media pages:

•    Facebook: @NYSEandG
•    Twitter: @NYSEandG

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