Our emergency service restoration plan aims to help our crews repair downed lines and restore power to customers within the shortest time possible. While restoring everyone’s power is important, getting critical facilities back on line – places like hospitals and shelters – has to be a priority. Visit How We Restore Power for more information.
Sign up for NYSEG Outage Alerts and you will be notified by text message, email, phone or all three. We'll keep you informed with an estimated time of restoration, and an alert when power is restored. Log in to your online NYSEG account to sign up. You can also visit Outage Central to view estimated restoration times.