By continuing to use this site, you are agreeing to our use of cookies. If you do not want to see this message again, click continue. Continue

Pay Online
Emergency

Search Click to perform a search.
Search

Search Click to perform a search.

Pay Online
Emergency

Search Click to perform a search.
Search

Search Click to perform a search.

Some features on this website may not work in this browser version. For the best experience, we recommend that you upgrade your browser.

More Information

Account Account
- - Account
    Find information and resources to manage your account.
  - Ways To Pay
  - Billing Options
  - Moving
  - Understand Your Bill
  - Meter Reads
Smart Energy Smart Energy
Outages Outages
- - Outages
    Report an outage or get an outage update
  - Report Or View Outage
  - Stay Informed
    - Outage Alerts
    - Outage News
  - Be Prepared
  - We're Ready
Safety Safety
- - Safety
    If you suspect a natural gas leak or carbon monoxide go outside and call 800.572.1121 – available 24/7.
  - Natural Gas Safety
  - Electrical Safety
  - Storm Safety
  - Digging Safety
    - DigSafe
Convert to Gas Convert to Gas
- - Convert To Gas
    Learn about natural gas and find out if it’s right for you.
  - Why Switch
    - Benefits For Your Home
    - Benefits For Your Business
  - Can You Switch
  - How To Switch
    - Steps To Convert
    - Interested In Natural Gas?

Hello, Welcome back

My Account
Log Out

Z6_31MEH4C0NOLO20Q0JG99UR3UE2

Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

{}

Z7_31MEH4C0NOLO20Q0JG99UR3HS2

Web Content Viewer

Component Action Menu

${title}

${loading}

Actions

AccountUnderstand Your BillElectric PricingDLM

Dynamic Load Management (DLM) Statements

Statements on file with the Public Service Commission (PSC)

Applicable to PSC 120

Effective Date:

May 1, 2020 (DLM-3)
May 1, 2019 (DLM 120-2)
Sept 1, 2018 (DLM 120-1)

Applicable to PSC 121

Effective Date:

May 1, 2020 (DLM-3)
May 1, 2019 (DLM 121-2)
Sept 1, 2018 (DLM 121-1)

IN THIS SECTION

Ways To Pay

Pay with the New App
AutoPay
- EFT Terms
Pay Online
Pay by Credit Card
Pay by Phone
Pay by Mail
Pay in Person
Gift Cards
Help With Bill
- EAP
- HEAP
- Project SHARE

Billing Options

About eBill
Budget Billing
Seasonal Billing

Moving

Welcome
Request New Construction
Turn Service On
Turn Service Off
Upgrade or Relocate
Letter of Credit
Landlords and Renters
- Shared Meter Form
Building and Remodeling

Understand Your Bill

Sample Bill
Choose a Supplier
Electric Pricing
Natural Gas Pricing
Billing Glossary
Understand Your Usage

Meter Reads

Why Read Your Meter
Submit a Meter Read
Reading Your Meter
- Tips For Pet Owners

I want to:

I want to send by mail
I want to print

Share in:

Share in Twitter.
Share in Facebook.
Share in LinkedIn.

Feedback

Download Our New App!

Discover its advantages here

Our Company

Suppliers and Partners

Support

Feedback

- Please tell us about your experience

- Facebook
- Twitter
- AVANews

Download Our New App!

FAQ

Frequently Asked Questions

Can I have more than one account associated with my Login ID?

If you have multiple accounts, NYSEG has automatically grouped them for you. Once you create your secure Login ID and password, you will be able to access all of your accounts when you log in. If you have authorized people to access your accounts, they can create their own Login IDs and passwords as authorized users and only access the accounts that you've given them permission to see.

How do I sign in to my account and/or create a Login ID and Password?

Click on Log In.
Follow the instructions as they are displayed to log in or to create your Online Services Login ID and Password.
To create a Login ID and Password, you’ll need to enter your NYSEG account number.

What if I forget my Login ID?

Click on Forgot Your Login ID?
Enter an account number associated with your Login ID and your Password.
Your Login ID will be displayed and you will be able to access our Online Services.