If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.572.1131 for electricity outages or trouble.
If you are experiencing a natural gas emergency, or if you smell a natural gas odor, get up, get out and get away! Then immediately call NYSEG at 800.572.1121 or 911 from a safe location.
Where can I find information about current programs and products?
Our online Energy Library has links to frequently requested information for your home. You can also view the current and past issues of EnergyLines, our bill insert newsletter.