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• Click on Log In.
• Follow the instructions as they are displayed to log in or to create your Online Services Login ID and Password.
• To create a Login ID and Password, you’ll need to enter your NYSEG account number.

• Click on Forgot Your Login ID?
• Enter an account number associated with your Login ID and your Password.
• Your Login ID will be displayed and you will be able to access our Online Services.

• Click on My Online Profile.
• Sign in to your online account using your current Login ID and Password.
• Click on Change Your Password and follow the instructions.

If you have multiple accounts, NYSEG has automatically grouped them for you. Once you create your secure Login ID and password, you will be able to access all of your accounts when you log in. If you have authorized people to access your accounts, they can create their own Login IDs and passwords as authorized users and only access the accounts that you've given them permission to see.

• Click on Forgot Your Password?
• Enter your Login ID and follow the instructions.