Welcome

... to New York State Electric and Gas! 

Whether you’re a new, returning or current customer, we’re happy to serve you.

Not only do we provide you with safe, reliable natural gas service, we make it easy to do business with us as well. We offer a variety of programs and services that are convenient and easy to use.

From payment options like  eBill and  AutoPay, to online tools such as Savings Calculator and self-service options, we have you covered. Take advantage of all we have to offer by logging in to our secure  My Account area. You’ll need a User ID and password – if you don’t have one you can create one in a few easy steps.

If you need to start new service with us, or make changes to your existing service, please use one of the links below to get started.

We are committed to providing exceptional customer service, to all of our customers — 24 hours a day, 7 days a week, 365 days a year. You can count on us.

FAQs