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Pay By Credit Card

Want the convenience of a credit card payment for your NYSEG bill?

You can pay your NYSEG bill with a credit or debit card.

There is no cost for this service. Prefer other no-cost options? View our full range of ways to pay your bill here.

You will be able to accept or decline the transaction prior to submitting the payment. Please allow up to three days for processing.

Here are answers to frequently asked questions:

What is KUBRA?

KUBRA is a company with which NYSEG has contracted to allow customers to pay their NYSEG bills by credit or debit cards.

What credit cards are accepted?

Make a single electronic payment with NYSEG’s EZ-Pay by using a debit card with the VISA or MasterCard logo; or charging it to your MasterCard, VISA, or Discover credit card.

How do I pay by credit card?

You can pay by clicking here or on the "Make A Payment" button above and following the prompts.

Can I pay by credit card anytime?

Yes. You can use the KUBRA website 24 hours a day, seven days a week.

What do I need to pay by credit card?

You will need your NYSEG bill, your 11-digit NYSEG account number, and your credit card information.

When will my payment be posted to my account?

You should allow three business days for payment to be posted to your account. To avoid a late payment charge, please make your payment at least three business days before the "Last Day to Pay" date shown on page one of your bill.

Do I get a confirmation number when I make my payment?

Yes. Please save the number for your records. By providing your email address when prompted, the confirmation number will be sent right to you.

If I need help with the transaction, what do I do?

Please contact NYSEG Customer Service, Monday through Friday, from 7 a.m. to 7 p.m., excluding holidays. The toll-free customer service line number is 800.572.1111.

Who should I contact if I have questions about my payment?

You should contact NYSEG Customer Service at 800.572.1111

Can I make a payment on an NYSEG account that is not in my name?

Yes, as long as we have your complete credit card information, including the name on the credit card, the amount you wish to pay, and the NYSEG account number you are paying.

Making a payment for a termination notice on or after the due date?

Please contact us at 888.315.1755, Monday through Friday, 7 a.m. to 7 p.m., excluding holidays.

Did you know?

We have many ways you can pay your bill. Learn more

Rapid refund cards

If you have a "rapid refund" debit card from your tax preparer, you can use it to make a payment as long as it displays a MasterCard, Visa or Discover logo.

IN THIS SECTION

Ways To Pay

AutoPay
- EFT Terms
Pay Online
Pay By Credit Card
Pay By Phone
Pay by Mail
Pay in Person
Gift Cards
Help With Bill
- EAP
- HEAP
- Project SHARE

Quick Links

FAQs

What options do I have to pay my bill?
What options do I have to pay my bill?
Payment Options

We offer you several ways to pay your bill:
- Receive and pay your NYSEG bill online through our eBill service or through your own online billing provider.
- Use AutoPay (electronic funds transfer). With AutoPay, we’ll automatically deduct your payment from your checking account on the date indicated on the bill (approximately 23 days after we mail your bill each month). To sign up, visit NYSEG.com, Enroll in AutoPay or complete the form on the back of your bill payment stub.
- Make a single electronic payment through our ePayment service at nyseg.com or by calling us at 800.572.1111 (and still receive paper bills). Go paper- and worry-free by combining AutoPay and eBill, our online billing service.
- Mail your payment to NYSEG, P.O. Box 847812, Boston, MA 02284-7812
- Use our self-service kiosks available at our walk-in offices. They accept cash, credit cards and check transactions. Pay In Person
- Bring your payment to one of our approved pay agents (nearly 1,100 supermarkets or other businesses) – and any Walmart and K-Mart location nationwide – and it will post to your NYSEG account the next business day. To find the pay agent nearest you, visit nyseg.com Pay In Person
- Leave your payment in our drop-box at one of our walk-in offices. Pay In Person
- Make a credit card payment online or by phone. Pay By Credit Card
- Pay with an NYSEG gift card, available for purchase at one of our walk-in offices or at nyseg.com Gift Cards
What is AutoPay?
What is AutoPay?
With AutoPay electronic funds transfer NYSEG will automatically deduct your NYSEG payment from your checking account 23 business days after we mail your bill. The actual date that money will be deducted from your account will be noted on each billing statement you receive from us. Enroll by printing our AutoPay Enrollment Form and mail it to us or fill out the form on the back of your bill.
Can I pay my bill with a credit card?
Can I pay my bill with a credit card?
You can pay your NYSEG bill using a debit or credit card. There is no cost for this service. You will be able to accept or decline the transaction prior to submitting your payment. Please allow up to three days for processing. If you prefer other no-cost payment options, please view our full range of ways to pay your bill here.
Can I enroll in AutoPay Service?
Can I enroll in AutoPay Service?
If I sign up for NYSEG's eBill service or enroll with another online billing provider, can I also enroll in NYSEG's AutoPay service and have my bill payments automatically deducted from my checking account?

Yes. If you're already paying your bill online through a billing service provider and want to enroll in NYSEG's AutoPay service, just print our AutoPay Enrollment Form, complete it and mail it to us.