NYSEG Continues Restoration Efforts in Plattsburgh Following Storms - 11:30 a.m.

05/06/18 11:30 a.m.

NYSEG Continues Restoration Efforts in Plattsburgh Following Storms  

PLATTSBURGH, NEW YORK — May 6, 2018 11:30 a.m. — NYSEG, a subsidiary of AVANGRID (NYSE: AGR), has more than 1,500 personnel working storm restoration efforts statewide. The company has also called in additional resources and assistance from neighboring companies, contractors, and municipalities from as far away as Maine, Connecticut, Pennsylvania and Canada.

“NYSEG is focused on getting the power back on for our customers,” said Carl A. Taylor, President and CEO of NYSEG. “There is an intense effort here and we continue to make progress. We are committed to continue to be diligent in our efforts until every customer is restored.”

As of 11:30 a.m., approximately 15,000 customers affected by the storms which brought 60 mph winds in the Plattsburgh area are without power. Some of the hardest hit areas include Clinton, Essex, and Franklin counties.

NYSEG Customers

County Outages Estimated Time of Restoration
Clinton  5,659 11:45 p.m., Monday
Essex  9,223 11:45 p.m., Monday
Franklin  945 11:45 p.m., Monday

Customers can find updated estimated restoration times online at nyseg.com or by contacting us at 800.572.1131. NYSEG has additional safety information including available shelters, warming centers as well as dry ice and bottled water locations at NYSEG.com and on the company's Facebook and Twitter pages.

NYSEG offers the following reminders:

During a Power Interruption

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • To report a power interruption, contact NYSEG at 800.572.1131
  • Don't use a natural gas or propane range to heat your home.
  • Never use outdoor grills or stoves inside.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

Safety After a Storm

  • Stay out of flooded or damp basements or other areas if water is in contact with outlets, a furnace or any electrically operated appliance that is energized. The water or moisture may conduct electricity. Contact may cause serious or fatal injury.
  • You may have tree debris in your yard following a storm. Wait until power line repairs are complete before you begin your storm cleanup.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
  • Replenish emergency supplies used during the storm.
  • Additional storm safety information is available at nyseg.com (click on “Outage Central” and then on “Storm Safety”).


  • How does NYSEG restore power?  
  • How do I find out when my power will be restored?  
  • What should I do to prepare for a storm?  
  • How do I report an outage?