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Seasonal Billing

Do you fly south for the winter, or go north to ski?

Residential customers who own camps, cottages or other types of seasonal dwellings may benefit from our seasonal billing rate. To qualify, there must be little or no electricity use for six to eight consecutive months.

Questions?

For additional information, or to enroll, please contact us .

IN THIS SECTION

Ways To Pay

Billing Options

Moving

Understand Your Bill

Meter Reads

Quick Links

FAQs

If the NYSEG account is not in my name, can I still enroll the account in NYSEG's eBill service or with another online biller?
If the NYSEG account is not in my name, can I still enroll the account in NYSEG's eBill service or with another online biller?
Yes, but you'll need to create a Login ID and password as an authorized user of the account -- if you are not authorized to access the account information, have the account holder contact us to authorize you. You can contact our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. excluding holidays.
Is online billing secure?
Is online billing secure?
If you are using NYSEG's eBill service, all personal data is held in strict confidence behind firewalls. The bills are encrypted as they are displayed across the Internet, assuring confidentiality of information.

If you are using an online billing service provider other than NYSEG's eBill service, please contact the provider regarding the security of their online billing service.
When can I view my NYSEG bill online?
When can I view my NYSEG bill online?
- The next time your account bills, you will be able to view your bill online.
- After receiving your first bill online, future bills will be available online approximately 28 days after the date that appears on the left side of your most recent bill.
How does online billing work? How do I enroll?
How does online billing work? How do I enroll?
To enroll in NYSEG's eBill service, you'll need to create a secure Login ID and password, then follow the instructions to select the account(s) you wish to view and pay online, enter your banking and payment preferences, and you're set.

For other online billing service providers, know that each one operates differently. However, the process typically includes:
1. Enrolling with an online billing service provider at their web site.
2. Activate your NYSEG account by adding NYSEG to your list of companies for online bill payment.
3. View new bills by logging onto your online billing service account at your service provider's web site.
4. Pay your NYSEG bill by directing your online billing service provider to transfer money from your bank account to NYSEG electronically.
You decide how much to pay and when the transaction is to occur.
Will I still receive a paper bill if I enroll in NYSEG's eBill service or another online billing service?
Will I still receive a paper bill if I enroll in NYSEG's eBill service or another online billing service?
No. Once you enroll in NYSEG's eBill service or with another online billing provider, we will no longer mail you a bill.