NYSEG and RGE Restore Power to More Than 117,000 Customers Following Winter Storm - 10:30 a.m.

BINGHAMTON, NY — March 4, 2018 10:30 a.m. — NYSEG and RG&E, subsidiaries of AVANGRID Inc. (NYSE: AGR), continue to make progress following a significant winter storm on Thursday. The storm resulted in more than 188,000 outages affecting both homes and businesses. As of 10:00 a.m., 117,000 customers affected by the storm have been restored. The company expects more than 90% of customers affected by the storm in the Liberty and Brewster divisions including some of the hardest hit areas in Delaware, Dutchess, Putnam, Sullivan, Ulster and Westchester counties restored by 11:45 p.m. tomorrow night.

“We have made good progress with the restoration,” said Carl A. Taylor, President and CEO of NYSEG and RG&E. “We still have a lot of work ahead of us to restore power to our remaining customers, and we will not lessen our efforts until we restore every last customer.”

There are currently more than 2,000 personnel responding to the storm. Crews and contractors including those from assisting utilities out of Maine, Connecticut and Canada are expected to continue to work on restoration efforts until all customers are restored

As a result of the storm, there were nearly 2,000 reported downed wires. Customers are asked to stay away from downed wires. NYSEG customers should call 800.572.1131 and RG&E customers are asked to call 800.743.1701 to report downed power lines or other hazardous situations.

The following areas are distribution sites for dry ice and bottled water. Supplies are distributed on a first come, first served basis, until they run out.


County Town Location 


Alfred Station

Alfred Station Fire Company 
623 State Route 244
Alfred Station, NY14803
Open 24/7

Allegany  Friendship

Friendship Fire Dept 
7 Depot St.
Friendship, NY14803 
Open 24/7

Dutchess Amenia

Town of Amenia Town Hall
4988 NY-22
Amenia, NY 12501
Open 24/7

Dutchess Wassaic

Wassaic Fire Department
23 Firehouse Road
Wassaic, NY 12592
Opens March 4 at 11 a.m.

Livingston Springwater

Springwater Fire Department
8145 S Main Street
Springwater, NY 14560
Open 24/7

Steuben Hornell

Hornell Fire Department
110 Broadway
Hornell, NY 14843
Open 24/7

Sullivan Eldred

Town of Highland Town Hall
4 Proctor Road
Eldred, NY 12732
Open 24/7

Sullivan Narrowsburg

Town of Tusten Town Hall 
210 Bridge Street
Narrowsburg, NY 12764
Open 24/7

Sullivan South Fallsburg

Town of Fallsburg Town Hall 
19 Railroad Plaza
South Fallsburg, NY 12779
Open 24/7

Sullivan White Lake

White Lake Fire Station 
1596 NY-17B
White Lake, NY 12786
Open 24/

Westchester Pound Ridge

Pound Ridge Town Offices 
179 Westchester Ave
Pound Ridge, NY 10576
Open 24/7

Westchester Yorktown

Kmart Shopping Center 
Kear St. and Commerce St.
Yorktown, NY 10598
Open 24/7


The companies will provide updates to the general public including warming centers or shelters on NYSEG.com or RGE.com as well as the company's' Twitter and Facebook pages. 

NYSEG offer the following reminders:

Safety After a Storm

  • Stay out of flooded or damp basements or other areas if water is in contact with outlets, a furnace or any electrically operated appliance that is energized. The water or moisture may conduct electricity. Contact may cause serious or fatal injury.
  • You may have a lot of tree debris in your yard following a storm. Wait until power line repairs are complete before you begin your storm cleanup.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
  • Replenish emergency supplies used during the storm.
  • Additional storm safety information is available at nyseg.com (click on “Outage Central” and then on “Storm Safety”).


  • How does NYSEG restore power?  
  • How do I find out when my power will be restored?  
  • What should I do to prepare for a storm?  
  • How do I report an outage?