NYSEG Provides Update on Power Restoration in Plattsburgh Division - 7 p.m.

05/05/18 7:40 p.m.

NYSEG Provides Update on Power Restoration in Plattsburgh Division   

PLATTSBURGH, NY May 5, 2018 7 p.m. NYSEG, a subsidiary of AVANGRID Inc., continues restoration efforts following rains and heavy wind gusts reportedly reaching 60 mph. NYSEG currently has more than 1,500 personnel responding to storm efforts including company, contractor and mutual assistance line and tree crews from across New York, Connecticut, Maine, Massachusetts and Pennsylvania.

Since the start of this event, more than 70,000 customers have been affected, with more than 32,000 in the Plattsburgh division (portions of Clinton, Essex, Franklin and Hamilton Counties). As of 7 pm, approximately 40,000 customers have had their service restored. The Company anticipates restoring service to 90% of the Plattsburgh customers affected by this event by 11:45 p.m. on Monday, May 7.

NYSEG continues to shift resources to the affected areas and will do so until power is restored. NYSEG also wants to remind everyone to stay away from downed power lines because even lines that appear dead can be dangerous.

NYSEG Customers

County  Number of Customers Affected
Clinton 12,397
Essex 8,583
Franklin 1,486
Hamilton 24

The company will also have additional information including shelters, dry ice and bottled water on the company's website, Facebook and Twitter pages as it becomes available.

NYSEG offer the following reminders:

Safety After a Storm

  • Stay out of flooded or damp basements or other areas if water is in contact with outlets, a furnace or any electrically operated appliance that is energized. The water or moisture may conduct electricity. Contact may cause serious or fatal injury.
  • You may have a lot of tree debris in your yard following a storm. Wait until power line repairs are complete before you begin your storm cleanup.
  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
  • Replenish emergency supplies used during the storm.
  • Additional storm safety information is available at nyseg.com (click on Outage Centraland then on Storm Safety).


  • How does NYSEG restore power?  
  • How do I find out when my power will be restored?  
  • What should I do to prepare for a storm?  
  • How do I report an outage?