NYSEG Responding to Significant Outages After Powerful Thunderstorms - 8 p.m.

05/15/18 8:10 p.m.

NYSEG Responding to Significant Outages After Powerful Thunderstorms 

Westchester, Putnam, Sullivan, and Orange Counties Hardest Hit

BREWSTER, NY - May 15, 2018 8:00 p.m. - NYSEG, a subsidiary of AVANGRID Inc. (NYSE: AGR), has mobilized resources to the southern portion of its service area, focusing on the Company's Brewster Division, serving portions of Westchester, Putnam and Dutchess Counties; and the Liberty Division, serving portions of Delaware, Orange, Sullivan and Ulster Counties after severe thunderstorms pummeled the region this afternoon.

The powerful storm resulted in more than 81,000 customer outages. As of 8:00 p.m., there are approximately 72,000 customers without power, and reports of wires down. The public should avoid all downed wires as they may be unsafe. The Company's first priority is to make conditions safe and determine the extent of the damage. For outage and restoration information customers can visit NYSEG Outage Central.

NYSEG offers the following reminders:

  • Stay at least 20 feet from a downed power line
  • If a downed wire comes in contact with your vehicle, stay inside and wait for help. If you must get out because of fire or other danger, jump clear of the vehicle to avoid any contact with the vehicle and the ground at the same time. Land with your feet together and hop with feet together or shuffle away; don't run or stride.

NYSEG customers should call 1.800.572.1131 to report downed power lines or other hazardous situations. Get the latest updates on storms & restoration efforts on Facebook and Twitter pages.


  • How does NYSEG restore power?  
  • How do I find out when my power will be restored?  
  • What should I do to prepare for a storm?  
  • How do I report an outage?