Energy Library

Welcome to our online energy library with links to frequently requested information for your home and business. While this may be a library, feel free to make all the noise you want! 

EnergyLines and Bill Inserts – For Your Home

Useful information on wise energy use, products and services.

  • Current EnergyLines
  • Past EnergyLines Issues
  • Smart Savings Rewards We've got $85 with your name on it
  • Residential Energy Efficiency Rebates Get cash now to stay warm this winter
  • Looking for convenience? Enroll in eBill today
  • Outage Alerts – If the power goes out, you won't be in the dark
  • Electricity and Natural Gas Rates
  • NYSERDA On-Bill Recovery Mechanism
  • Choose NY Wind Energy
  • Rights and Responsibilities Service policies, energy supply choices and your rights as a residential customer

Bill Inserts – For Your Business

Quick Links – For Your Home

Quick Links – For Your Business

Safety Information

  • Weathering Storm Emergencies
  • Flood Safety Information
  • Emergency Generator Safety
  • Carbon Monoxide Prevention
  • Residential Power Quality
  • Natural Gas Emergency Procedures for Police and Fire Departments
  • Call Before You Dig Look Up Look Out Manual
  • Smell Natural Gas?
  • Natural Gas Safety Sheet
  • Tree Planting and Trimming
  • Tree Care
  • Wood Pole Fact Sheet
  • Light-Emitting Diodes (LEDs) Information
  • Compact Fluorescent Lights Bulbs (CFLs) Information

Service Program Links

  • Third Party Notification
  • Large-Print and Braille Bills
  • Life Support Coding
  • Special Coding for Seniors
  • Payment Arrangements
  • Home Energy Assistance Program
  • Project SHARE Heating Fund
  • Energy Assistance Program


  • We Are Here to Help Information
  • Budget Billing
  • Guide to Meter Reading

Wise Energy Use

  • Energy-Wise Checklist
  • Home Energy Use Guide
  • Energy IQ Test
  • Smart Energy Programs