Understand Your Usage

Understanding your energy use can help put you in control of your monthly bills. With market energy costs increasing over the winter months, you can use these tips to reduce your energy use while maintaining your comfort. Budget Billing can also help balance seasonal energy costs over the year. If you or someone you know is having trouble paying their bill – we are here to help with programs, payment plans and assistance available.

Your monthly bill is affected by the price of energy and the amount of energy you use. Your energy costs include the delivery cost from your utility and the supply cost based on the supply option you have selected. As your energy delivery company, we build and maintain a safe, reliable system to deliver your energy supply to you. The supply charge is what you pay your supplier for the energy you use. If you purchase your supply from us, we pass through that cost without profit. While we have no control over the actual price of energy, we do purchase and store natural gas supplies throughout the year to help buffer market fluctuations and provide our customers with the best possible prices. You can also shop for your supply through an Energy Services Company (ESCO).

How much energy you use varies from day to day and month to month, depending upon a variety of factors including how many people are in your home, your daily habits, the weather, and the time of year.

Now that cooler months are here, stay comfortable while understanding energy costs

Heating costs: save money and maintain your comfort.
Here are some tips:

  • Set the thermostat as low as comfort permits. Each degree above 68º F can use 3% more energy.
  • Install a programmable or wi-fi thermostat to automatically control your heating and save money by lowering the temperature when you’re not home.
  • If you use electric heat, consider replacing it with a high efficiency ductless mini split heat pump system, which can lower electricity use by as much as 40%.
  • Clean or replace furnace filters as recommended and have your furnace burner checked and cleaned annually by a contractor. A well cleaned and tuned heating system saves you money.
  • Install high-efficiency LED lighting. LED lighting uses 90% less energy than standard incandescent bulbs and lasts up to 25 times longer.

Energy efficient lighting your home a great choice! 

Lightbulb Type watts kilowatts hours kWh daily cost
Standard Incandescent 60 0.06 10 0.60 $0.077
Compact Fluorescent 14 0.014 10 0.14 $0.018
High-Efficiency LED 9.5 0.0095 10 0.095 $0.012

Multiply these figures times the number of bulbs and you can see the energy savings for more efficient lighting can really add up.

*May vary depending on number of run hours and bulb wattage choice. Watts are average usage for typical lighting solutions as identified by ENERGY STAR®.




Having the kids at home from college
could be impacting more than just
your grocery bill


Home Energy Use Guide

Use our online Home Energy Use Guide to see how much energy your appliances use.


Budget Billing

Your energy costs will be spread evenly over 12 months so you know how much your bill will be every month. You can enroll, increase or cancel your Budget Billing installments at nyseg.com or by calling our self-service line at 800.600.2275 and press option #2 for Billing and Payments. It’s easy, convenient and available 24/7 – even when we’re not open!

Sign up for Budget Billing


Energy-efficient Products

You can purchase energy-efficient products directly from NYSEG Smart Solutions, our online store. We offer great deals and instant rebates on a variety of energy-saving items that will help reduce your energy costs.

Tips to help you manage your energy use while spending time at home


  • Turn off lights whenever you leave a room or don't need them
  • Use task lighting over desks, tables and workbenches
  • Take advantage of natural light whenever possible


  • Use the air-drying option instead of heat drying. Or better yet, turn off the drying cycle, open the dishwasher and let the contents air dry


  • Keep your refrigerator temperature setting just low enough to chill milk (38-40 degrees F) and the freezer low enough to keep ice cream hard (around 5 degrees F)
  • Did you know, every time you open your refrigerator, approximately 30% of the cold air escapes?


  • Instead of opening your oven door to check what’s cooking look through the window.

Small Appliances

  • Use advanced power strips to eliminate any ‘standby’ power that many devices consume even when turned off.

Hot Water

  • Set your water heater at 120 degrees F (Many are preset at 140 degrees F)



  • To estimate the hours used, think about how your appliances operate – does the appliance cycle on and off all day? Is it on steady for 8 to 10 hours?
  • Look at your billing period – remember your monthly bill may not be a calendar month.
  • Look at your bill to find the cost of your electricity delivery and supply charges.

Get the kids involved!

Fun and educational activities for your family – join the Power Adventure Team

Explore the Electric Universe! With information for everyone, you can find a section tailored to many ages and interests. Learn about electricity and safety at home or in school, gain wise energy use tips that are good for the environment and play games! You can also explore the Energy Underground and learn more about natural gas. Whether you like playing games, doing activities or learning about inventions, these are the sites for you!